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What is Azure Communication Services?

Develop captivating communication solutions by utilizing the same secure infrastructure that supports Microsoft Teams. Azure Communication Services offers sophisticated communication APIs that can elevate your applications across various devices and platforms, all while relying on the trusted framework of Microsoft Teams. Seamlessly engage with customers through a fully managed communication solution that encompasses video, voice, chat, and text messaging, allowing for fluid interactions across your applications, websites, and mobile devices. Benefit from the reliability of a robust global platform that countless users depend on daily. Broaden your outreach while maintaining security, as this service functions within a highly secure and compliant cloud environment. Enable connections between users on both web and mobile platforms effortlessly. Easily integrate communication workflows into your applications with flexible SDKs and APIs that work with popular programming languages and platforms, including iOS, Android, Web, .NET, and JavaScript. Capitalize on a global, low-latency network that scales automatically to meet your requirements while delivering reliable enterprise-grade calling and messaging functionalities. This forward-thinking strategy not only improves user experience but also cultivates richer engagement through uninterrupted connectivity, ensuring that your communications are both effective and secure. Embrace the future of interaction with a platform designed to grow alongside your needs.

What is AWS Communication Developer Services?

AWS Communication Developer Services (CDS) offer a comprehensive collection of cloud-based APIs and SDKs that enable developers to seamlessly incorporate communication functionalities into their applications or websites. By implementing targeted promotions and marketing communications, you can significantly boost user engagement and ensure high deliverability rates to email inboxes. In addition, take advantage of versatile video solutions that cater to a variety of scenarios, such as telehealth, field assistance, and online learning. You also have the ability to build an interactive voice response (IVR) system that can manage touch-tone inputs, engage with conversational voice bots, and utilize text-to-speech capabilities. Enhance your messaging approach by implementing automated workflows and event-driven messaging across diverse channels, which allows you to connect with your audience at optimal times. Moreover, effectively monitor your message recipients by using either static or dynamic segmented lists, ensuring your communications are precise and targeted. This strategic approach not only streamlines the communication process but also elevates the overall user experience in your applications.

Media

Media

Integrations Supported

Activepieces
Azure Marketplace
Microsoft Azure

Integrations Supported

Activepieces
Azure Marketplace
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/services/communication-services/

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/business-applications/cds/

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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