What is Bird?

Bird, formerly known as MessageBird, is a state-of-the-art CRM designed specifically for Marketing, Sales, and Payments, processing more than 5 trillion messages each year through various channels such as Email, SMS, and WhatsApp. Leading brands are leveraging Bird to drive their growth by facilitating personalized interactions through these platforms.

Global innovators utilize Bird’s wide range of applications and APIs to develop effective communication strategies. Start your journey now and connect with your customers on any platform, catering to numerous use cases worldwide. Whether your needs involve marketing messages, push notifications, or tracking order and delivery updates, Bird is equipped to meet those demands. If operational challenges are stalling your growth, enhance your processes with automated dialogues and workflows that collect vital information efficiently, reduce manual intervention, create self-service capabilities, and route inquiries to the right representatives. With our reliable, auto-scaling APIs, you can easily initiate setup and integration, bolstered by exhaustive documentation, thorough API references, and intuitive SDKs, ensuring a smooth assimilation into your current systems. Embrace the future of communication with Bird and transform how you engage with your audience.

Pricing

Price Starts At:
$45 per month
Free Version:
Free Version available.

Integrations

Offers API?:
Yes, Bird provides an API

Screenshots and Video

Bird Screenshot 1

Company Facts

Company Name:
Bird
Date Founded:
2011
Company Location:
Netherlands
Company Website:
bird.com

Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Bird Categories and Features

More Bird Categories

Bird Customer Reviews

Write a Review
  • Reviewer Name: Boris G.
    Position: Head of online
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 1 out of 5 stars
    Layout 1 out of 5 stars
    Ease Of Use 1 out of 5 stars
    Cost 1 out of 5 stars
    Customer Service 1 out of 5 stars
    Would you Recommend to Others? 1 out of 10

    Buggy useless

    2 out of 5 stars Date: Sep 05 2025
    Summary

    Awful, signed contract and over the course of a month logged dozens of bugs and issues that were not resolved

    Positive

    The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions

    Negative

    Super buggy, useless support. Both email and sms went to spam

    Read More...
  • Reviewer Name: Kunal R.
    Position: Manager
    Has used product for: 1-2 Years
    Uses the product: Weekly
    Org Size (# of Employees): 26 - 99
    Feature Set 5 out of 5 stars
    Layout 5 out of 5 stars
    Ease Of Use 5 out of 5 stars
    Cost 5 out of 5 stars
    Customer Service 5 out of 5 stars
    Would you Recommend to Others? 10 out of 10

    Powerful Customer Interaction tool

    5 out of 5 stars Updated: Jul 20 2020
    Summary

    MessageBird is a powerful customer service solution. It offers great live chat, SMS, and WhatsApp channels for customer service and digital marketing. It delivers intuitive communication interaction with no efforts.

    Positive

    It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

    Negative

    It worked great for me. Nothing to share about the con.

    Read More...
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