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What is Azure Speaker Recognition?

The Speech service includes a functionality that authenticates and recognizes individual speakers, significantly improving customer interactions. By streamlining the verification process, it promotes seamless and secure experiences for users across multiple platforms, such as web applications and customer support call centers. This voice-based authentication can be achieved through designated passphrases or unrestricted voice inputs. Moreover, it enables the identification of speakers from a pool of registered users, which helps in associating conversations with particular individuals, thus enhancing personalized interactions and catering to scenarios involving multiple voice recognitions. Consequently, this innovative technology equips businesses to deliver customized experiences that align with the distinct identities of each customer, ultimately fostering stronger connections. In an increasingly digital world, such capabilities are crucial for meeting the evolving expectations of clients.

What is Amity Voice?

Step into the forefront of modern business and unlock unparalleled efficiency and innovation with our revolutionary AI-powered voicebot and chatbot solutions. Welcome a transformative communication era where customers can engage naturally in both spoken and written dialogues, allowing them to articulate their ideas effortlessly. You can interact with our smart bots using your voice, receiving prompt text responses without any hassle. Enhance your operational functions and engage with customers in ways that were previously unimaginable. Our sophisticated technologies accurately discern user intentions and deliver replies that not only resemble human conversation but also maintain contextual relevance. This initiates a new phase in customer service evolution. Our chatbots significantly boost operational effectiveness while scaling up easily, reducing the necessity for additional staff and providing a budget-friendly solution for customer support. Built to manage large volumes of interactions, we are prepared to adapt alongside your business goals. Furthermore, our offerings empower users to obtain various information, including flight availability, movie listings, branch locations, and ongoing promotions, all through a few simple commands, thus simplifying the customer experience. As a result, we not only streamline communication but also enhance overall customer satisfaction.

Media

Media

Integrations Supported

Azure AI Content Safety
Azure AI Services
Facebook Messenger
LINE

Integrations Supported

Azure AI Content Safety
Azure AI Services
Facebook Messenger
LINE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/services/cognitive-services/speaker-recognition/

Company Facts

Organization Name

Amity Solutions

Date Founded

2012

Company Location

Thailand

Company Website

www.amitysolutions.com/amity-voice

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

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