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What is BMC Helix Business Workflows?
BMC Helix Business Workflows provides versatile omni-channel experiences that improve the delivery of business services. This modern case management solution caters to multiple departments, including HR and facilities, and is built for scalability, effective management, and automation. As a smart service management platform, it empowers business leaders to supervise, automate, and enhance service delivery, leading to maximum efficiency. By transforming the way organizations interact, manage, innovate, and scale their services via a unified platform, it enables employees to design the workflows needed for autonomy and responsiveness. This customized employee experience not only increases engagement and productivity but also redefines the relationship between business operations and IT, helping the organization evolve into a cognitive enterprise. Additionally, it fosters a cohesive environment that encourages collaboration and innovation at every level, further driving the company's success. Ultimately, the integration of these features positions businesses to adapt swiftly to changing demands and stay ahead in a competitive landscape.
What is BMC Compuware Topaz Connect?
BMC Compuware Topaz Connect facilitates the management of mainframe applications by integrating them with modern tools used in non-mainframe environments, effectively eliminating obstacles that stifle innovation. This integration enables organizations to oversee mainframe application processes in conjunction with their other technology platforms, fostering a cohesive IT management strategy. By tackling the fragmentation that arises from the absence of unified tools, it accelerates the realization of business value. Additionally, it improves enterprise automation by reducing dependence on various manual tasks. The solution makes the most of current IT service management (ITSM) investments while incorporating mainframe operations into DevOps practices, which enhances process efficiency and allows less experienced programmers to manage mainframe code competently. Moreover, it links BMC Compuware ISPW with ITSM solutions like BMC Helix and Tivoli, improving clarity around ITSM code adjustments related to BMC Compuware ISPW. This synergy not only streamlines workflows but also nurtures a collaborative atmosphere across multiple IT sectors, ultimately leading to more effective project outcomes. The integration of these different systems signifies a pivotal shift towards a more interconnected and responsive IT environment.
Integrations Supported
Amazon Web Services (AWS)
Axonius
BMC Compuware ISPW
BMC Compuware Topaz Connect
BMC Compuware Topaz for Enterprise Data
BMC Helix Operations Management
BMC Middleware Management
Bitbucket
Digital.ai Application Protection
Dynatrace
Integrations Supported
Amazon Web Services (AWS)
Axonius
BMC Compuware ISPW
BMC Compuware Topaz Connect
BMC Compuware Topaz for Enterprise Data
BMC Helix Operations Management
BMC Middleware Management
Bitbucket
Digital.ai Application Protection
Dynatrace
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BMC Software
Date Founded
1980
Company Location
United States
Company Website
www.helixops.ai/products/bmc-helix-business-workflows.html
Company Facts
Organization Name
BMC
Date Founded
1986
Company Location
United States
Company Website
www.bmc.com/it-solutions/bmc-compuware-topaz-connect.html
Categories and Features
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
Categories and Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging