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What is BMC Helix Operations Management?

BMC Helix Operations Management presents a robust, cloud-native platform designed for observability and AIOps, tailored to navigate the intricacies of hybrid-cloud environments. By implementing a service-oriented approach to observability data, the solution fosters effective AIOps. It consolidates third-party observability information—encompassing metrics, events, logs, incidents, changes, and topologies—into a cohesive IT data repository. Users can effectively monitor the health of services and achieve advanced root cause isolation thanks to dynamically generated business service models. The system improves the signal-to-noise ratio through AI-enhanced event suppression, de-duplication, and correlation methods that result in actionable insights. With AI probability assignments to causal nodes, rapid identification of root causes becomes feasible, leveraging both data and service models efficiently. The platform aids in proactive management through Business Service Health monitoring and AI-driven outage forecasts, helping to prevent potential complications. Furthermore, the troubleshooting process is expedited with enhanced log analytics and enrichment, leading to faster problem resolution. The solution also allows for seamless requests and implementations of automations from BMC and external tools, which further boosts operational productivity. This comprehensive offering not only enables organizations to sustain peak performance but also significantly reduces the likelihood of downtime and operational disruptions, ensuring that businesses can operate smoothly and efficiently.

What is Akita?

Akita is designed to cater to both developers and Site Reliability Engineers (SREs), offering an uncomplicated observability solution that avoids unnecessary complexities. There is no need for any code changes or the addition of extra frameworks; just deploy it, monitor, and gather insights. This straightforward approach allows you to resolve issues more rapidly and streamline your deployment process. By simulating API behaviors and mapping out service interactions, Akita aids in identifying the underlying causes of problems. It generates comprehensive models of your API endpoints, making it easier to spot any breaking changes in your system. Furthermore, Akita helps in diagnosing latency issues and errors by emphasizing modifications within your service graph. You can effortlessly visualize all the services in your architecture without the hassle of onboarding each one separately. The true advantage of Akita is its capability to passively track API traffic, ensuring smooth operation across your services without requiring any code modifications or proxy setups. This ability not only enhances visibility but also boosts the efficiency of system management, leading to a more responsive and reliable infrastructure overall. Ultimately, Akita empowers teams to maintain high performance while simplifying their workflow.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
BMC Helix Business Workflows
BMC Helix CMDB
BMC Helix Continuous Optimization
BMC Helix Digital Workplace
BMC Helix Discovery
BMC Helix ITSM
BMC HelixGPT
CircleCI
Control-M
DigitalOcean
Docker
GitHub
GitLab
Google Cloud Platform
Heroku
Microsoft Azure
Oracle Cloud Infrastructure

Integrations Supported

Amazon Web Services (AWS)
BMC Helix Business Workflows
BMC Helix CMDB
BMC Helix Continuous Optimization
BMC Helix Digital Workplace
BMC Helix Discovery
BMC Helix ITSM
BMC HelixGPT
CircleCI
Control-M
DigitalOcean
Docker
GitHub
GitLab
Google Cloud Platform
Heroku
Microsoft Azure
Oracle Cloud Infrastructure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com/it-solutions/bmc-helix-operations-management.html

Company Facts

Organization Name

Akita

Company Location

United States

Company Website

www.akitasoftware.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Categories and Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

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