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What is Bazaarvoice?
Transforming the way brands and consumers engage, create, and innovate is essential as the needs of consumers continue to change. Just like them, we are constantly evolving. We gather a diverse range of user-generated content (UGC), including reviews, visual materials, and inquiries from shoppers. To expedite content acquisition, leverage our sampling services and community involvement. Engage with potential buyers early in their decision-making process to enhance their shopping journey. By identifying customers when they are actively seeking products, you can provide an exceptional shopping experience. Authentic customer-generated content is favored by search engines, which can significantly boost your search traffic. Be present during all crucial purchasing moments, ensuring that you assist individuals in making confident decisions regardless of where they choose to shop. It's vital to have your content accessible across all platforms—online, in physical stores, and on social media—globally. Utilize buyer insights to optimize your strategies. Our comprehensive tools will equip you with valuable knowledge about your customer base, empowering you to develop superior products, create impactful marketing campaigns, and foster inspiring shopping experiences that truly resonate. Ultimately, this approach not only enhances brand loyalty but also builds trust with your audience.
What is AreTheyHappy?
AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence.
* Management of Reviews
* Administration of Social Media
* Collaboration among Teams and automated task updates
* Intelligent ticketing surveys
* Reporting that is automated
The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality.
With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff.
Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence.
Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.
Integrations Supported
Annex Cloud
Canopy
Chatdesk
Commanders Act
Formitable
Foyer
Fresh Relevance
Google Business Profile
Instagram
Meltano
Integrations Supported
Annex Cloud
Canopy
Chatdesk
Commanders Act
Formitable
Foyer
Fresh Relevance
Google Business Profile
Instagram
Meltano
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
€49/location/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Bazaarvoice
Date Founded
2005
Company Location
United States
Company Website
www.bazaarvoice.com
Company Facts
Organization Name
AreTheyHappy
Date Founded
2017
Company Location
Belgium
Company Website
www.aretheyhappy.com/en
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Influencer Marketing
CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Categories and Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking