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Ratings and Reviews 0 Ratings
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What is Behavioral Signals?
AI-Mediated Conversations (AI-MC) serves as an automated phone routing solution that leverages emotion AI and voice data to effectively connect customers with the most suitable agent for their needs. This intelligent matching process is informed by profile data and advanced algorithms, honed through extensive research in natural language processing and behavioral signal analysis. In every interaction, regardless of the context—be it sales, support, or collections—there exists an enabler that facilitates the achievement of mutual goals, often manifested in the formation of rapport between individuals. The dynamics of human interaction vary significantly, as the level of affinity between two people can profoundly influence the outcome of their communication. Certain personality traits and behaviors enhance our compatibility with specific individuals, thereby impacting the effectiveness of conversations aimed at boosting sales or improving collections. By strategically guiding these conversational dynamics, businesses can optimize their interactions. Additionally, our Oliver API acts as the driving force behind AI-MC, providing essential support for other integrations like Genesys and Uniiphore that seek to harness Emotion AI capabilities. This interconnected technological framework not only enhances customer experience but also streamlines operational efficiency across various platforms.
What is AdMobilize?
Leverage your cameras to perform real-time analysis of individuals, groups, vehicles, and a variety of other objects. You can accurately identify the presence of people, crowds, and vehicles without compromising anonymity as data is gathered. Our state-of-the-art technology enables effortless collection of essential metrics from your IP or security cameras, providing seamless integration. Compatible with a wide range of camera types and operating systems worldwide, our solution is crafted for maximum flexibility. No matter if you're on the move, at work, or stationed elsewhere, your AdDashboard remains accessible 24/7. Keep track of the crucial metrics that drive your business and easily relay insights to your clients. We pride ourselves on adhering to the highest privacy and reliability standards, establishing our reputation as the most trusted measurement firm in the field. Understanding the significance of easy access to our real-time data, we have refined the process to enhance your experience. Our sophisticated computer vision infrastructure is designed to fulfill all client needs, guaranteeing exceptional performance regardless of implementation. This dedication to excellence empowers you to concentrate on what truly matters: propelling your business forward and achieving your goals. Additionally, our commitment to continuous improvement ensures that we remain at the forefront of technology, consistently adapting to the evolving landscape of data analysis.
Integrations Supported
Genesys Cloud CX
Uniphore
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Behavioral Signals
Date Founded
2016
Company Location
United States
Company Website
behavioralsignals.com
Company Facts
Organization Name
AdMobilize
Date Founded
2014
Company Location
United States
Company Website
www.admobilize.com/audience-intelligence/
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
Categories and Features
Audience Intelligence
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking
Computer Vision
Blob Detection & Analysis
Building Tools
Image Processing
Multiple Image Type Support
Reporting / Analytics Integration
Smart Camera Integration
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
People Counting
API
Anonymous Counting
Benchmarking
Car Counting
Conversion Tracking
Data Export
Events Statistics
Heatmaps
Mood/Age/Gender Recognition
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
WiFi Tracking
Zone / Area Monitoring
