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Ratings and Reviews 0 Ratings
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What is Betaface?
We offer an extensive selection of pre-built components, such as SDKs for facial recognition, coupled with customized software development services and cloud-based web solutions, all focused on image and video analysis, including face and object recognition. Our cutting-edge technology caters to a variety of industries like video and image archiving, online marketing, entertainment projects, media content production, video surveillance, security software, and solutions for both end-users and B2B software developers. The Betaface facial recognition suite integrates a broad spectrum of complex processes, covering everything from simple face detection to in-depth face recognition, which involves identification, verification, and multiple matching methods (1:1 and 1:N). Moreover, it supports biometric measurements, tracking of faces and features within videos, and identifies characteristics such as age, gender, ethnicity, and emotions, while also evaluating skin, hair, and clothing colors, along with different hairstyle shapes. Our innovative technology is increasingly recognized across numerous sectors, including video and image archives, web advertising initiatives, and entertainment ventures, fundamentally transforming the management and utilization of visual content. By continuously evolving and adapting to the needs of our clients, we strive to remain at the forefront of technological advancements in this domain.
What is Behavioral Signals?
AI-Mediated Conversations (AI-MC) serves as an automated phone routing solution that leverages emotion AI and voice data to effectively connect customers with the most suitable agent for their needs. This intelligent matching process is informed by profile data and advanced algorithms, honed through extensive research in natural language processing and behavioral signal analysis. In every interaction, regardless of the context—be it sales, support, or collections—there exists an enabler that facilitates the achievement of mutual goals, often manifested in the formation of rapport between individuals. The dynamics of human interaction vary significantly, as the level of affinity between two people can profoundly influence the outcome of their communication. Certain personality traits and behaviors enhance our compatibility with specific individuals, thereby impacting the effectiveness of conversations aimed at boosting sales or improving collections. By strategically guiding these conversational dynamics, businesses can optimize their interactions. Additionally, our Oliver API acts as the driving force behind AI-MC, providing essential support for other integrations like Genesys and Uniiphore that seek to harness Emotion AI capabilities. This interconnected technological framework not only enhances customer experience but also streamlines operational efficiency across various platforms.
Integrations Supported
Genesys Cloud CX
Uniphore
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Betaface
Date Founded
2007
Company Location
Germany
Company Website
www.betaface.com/wpa/
Company Facts
Organization Name
Behavioral Signals
Date Founded
2016
Company Location
United States
Company Website
behavioralsignals.com
Categories and Features
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Emotion Recognition
Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions