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What is BigRadar?
A user-friendly platform tailored for companies of all sizes can greatly improve your marketing efforts across multiple channels. You can now create highly personalized emails for your clients, utilizing a multitude of behavioral insights to enhance precision. Prepare your marketing campaigns beforehand and allow BigRadar to oversee them while you enjoy a leisurely getaway in the Bahamas. Additionally, you can categorize your email communications based on various criteria, all organized on a single, intuitive interface. This capability enables you to build meaningful relationships with your customers in an effective manner. While conventional live chat options may lack personalization, BigRadar offers tailored experiences for every user, guaranteeing a distinct interaction. Utilize ChatBots to qualify leads and provide customers with real-time assistance for prompt solutions. Harness the power of your user database through email marketing to engage effectively. Detailed reports will help you assess which strategies yield results and which ones need adjustment, ultimately refining your approach. With BigRadar’s advanced chat functionalities, customers will feel they are receiving exceptional support, even when you're away. This all-in-one solution not only bolsters business growth but also ensures remarkable customer experiences that keep clients coming back for more. Ultimately, BigRadar equips you with the tools necessary to elevate your marketing game and forge lasting connections with your audience.
What is Bamboo Cricket?
Your customers seek effective communication, but are you genuinely attuned to their requirements? Bamboo Cricket offers a variety of affordable and easy-to-use customer service tools aimed at strengthening your interactions and fostering continuous conversations. Available as standalone options or as part of a comprehensive package, Bamboo Cricket distinguishes itself by providing an all-encompassing solution. Email marketing continues to be one of the most influential methods for connecting with your audience. While it may seem daunting, our user-friendly, reliable, and secure email marketing platform streamlines the process of launching campaigns, no matter your prior experience with email outreach. Beyond just driving traffic to your website, email campaigns can elicit responses, service inquiries, and automated replies that often go unnoticed by standard email solutions. Our inbound email features empower you to effectively boost sales and cultivate customer relationships. Additionally, with today's consumers becoming more selective, many view online chat functionality as an essential service component, making its integration a crucial enhancement to your customer service offering. By adopting these tools, you can better meet the expectations of your clients and elevate their overall experience with your brand.
Integrations Supported
HubSpot CRM
HubSpot Customer Platform
Mailchimp
P2 for WordPress
Zapier
Zendesk
Integrations Supported
HubSpot CRM
HubSpot Customer Platform
Mailchimp
P2 for WordPress
Zapier
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Pricing Information
$29.95 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BigRadar
Date Founded
2018
Company Location
India
Company Website
www.bigradar.io
Company Facts
Organization Name
Bamboo Cricket
Date Founded
2006
Company Location
United States
Company Website
www.bamboocricket.com
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management