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Ratings and Reviews 0 Ratings
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What is Bikky?
Create a detailed database of your patrons to better understand their identities, behaviors across multiple platforms, and how these insights can enhance your restaurant operations. Attain a holistic view of guest profiles by integrating information from your POS systems, online orders, reservations, and loyalty programs. By categorizing your customers, you can conduct a thorough analysis of their marketing interactions in relation to their purchasing patterns. Monitor metrics such as retention rates, visit frequency, and customer lifetime value by location, while also tracking revenue fluctuations over time. This comprehensive approach provides immediate insights into audience sizes, helping to address vital questions and offering a clearer perspective on performance metrics across various venues. It allows you to identify effective strategies, areas needing improvement, and subsequent actions to implement. Examine both aggregate and location-specific data regarding new customer acquisition, retention, and overall value contribution. Uncover the essential elements that drive revenue, including which menu items encourage customer trials, foster loyalty, or lead to attrition. Provide your general managers with the critical KPIs that align with your brand’s goals, empowering them with the necessary tools to ensure success. Cultivating a data-driven culture enables your restaurant to swiftly adapt to evolving customer preferences and demands, paving the way for sustained growth and innovation. By regularly reviewing and adjusting strategies based on data insights, your restaurant can maintain a competitive edge in the industry.
What is Agilence?
Customer shopping habits and expectations are perpetually evolving. Today's consumers insist that products are easily accessible, that online platforms deliver reliable information, and that they receive exceptional service and security whether they are shopping physically or virtually. With a surge of data coming from multiple channels, along with challenges such as staffing shortages and the urgency to evaluate operational processes, a robust analytical solution is essential to uncover opportunities for improved efficiency and profit enhancement. Agilence emerges as the leading provider of loss prevention analytics specifically designed for the retail, grocery, and restaurant industries, tackling not only traditional theft and fraud but also focusing on reducing shrinkage and boosting profit margins across your organization. Our methodology incorporates a wide array of data types—including sales figures, customer behavior, online engagement, product specifications, and beyond—to deliver practical insights that significantly improve your operational effectiveness. By harnessing these insights, businesses can better adapt to the shifting landscape and fulfill their customers' evolving needs with greater precision and speed. Ultimately, adopting a data-driven approach empowers organizations to thrive in a competitive market while ensuring customer satisfaction remains a top priority.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$200 per location per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Bikky
Date Founded
2017
Company Location
United States
Company Website
www.bikky.com
Company Facts
Organization Name
Agilence
Date Founded
2006
Company Location
United States
Company Website
www.agilenceinc.com/platform
Categories and Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics