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What is Bikky?

Create a detailed database of your patrons to better understand their identities, behaviors across multiple platforms, and how these insights can enhance your restaurant operations. Attain a holistic view of guest profiles by integrating information from your POS systems, online orders, reservations, and loyalty programs. By categorizing your customers, you can conduct a thorough analysis of their marketing interactions in relation to their purchasing patterns. Monitor metrics such as retention rates, visit frequency, and customer lifetime value by location, while also tracking revenue fluctuations over time. This comprehensive approach provides immediate insights into audience sizes, helping to address vital questions and offering a clearer perspective on performance metrics across various venues. It allows you to identify effective strategies, areas needing improvement, and subsequent actions to implement. Examine both aggregate and location-specific data regarding new customer acquisition, retention, and overall value contribution. Uncover the essential elements that drive revenue, including which menu items encourage customer trials, foster loyalty, or lead to attrition. Provide your general managers with the critical KPIs that align with your brand’s goals, empowering them with the necessary tools to ensure success. Cultivating a data-driven culture enables your restaurant to swiftly adapt to evolving customer preferences and demands, paving the way for sustained growth and innovation. By regularly reviewing and adjusting strategies based on data insights, your restaurant can maintain a competitive edge in the industry.

What is Agilysys Analyze?

Business analytics customized for the hospitality industry, including hotels, restaurants, and resorts, provide a streamlined approach to understanding expenditures through immediate access to guest preferences and histories. You can elevate your analytical capabilities by creating personalized dashboards that highlight daily key performance indicators (KPIs). By segmenting your data, you can uncover insights that may have previously gone unnoticed, allowing for more informed decision-making. With continuous access to crucial point of sale (POS) and property management system (PMS) data, you can uphold exceptional service standards, even in your absence. Whether using Agilysys InfoGenesis, Agilysys LMS, or both, identifying inconsistencies that could affect your profitability becomes much easier, revealing potential growth avenues. By optimizing your operations and enriching the guest experience, you set the stage for future success. The journey begins with the right software that can predict guest reservations, enabling you to fine-tune your inventory and staffing while creating a memorable experience for each visitor. This holistic strategy not only enhances operational efficiency but also cultivates enduring relationships with guests, ultimately leading to long-term loyalty and satisfaction. Embracing these tools positions your business for sustained growth in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

Agilysys Lodging Management System
Assure Security
Bevager
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Document Mountain
Glowing
INTELITY
Infrasys POS
Optii
SONIFI
Wave RMS
Whistle Messaging
b4 TransForm

API Availability

API Availability

Pricing Information

$200 per location per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Bikky

Date Founded

2017

Company Location

United States

Company Website

www.bikky.com

Company Facts

Organization Name

Agilysys

Date Founded

1963

Company Location

United States

Company Website

www.agilysys.com

Categories and Features

Categories and Features

Business Intelligence

Ad Hoc Reports
Dashboard
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators

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