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Ratings and Reviews 0 Ratings
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BlumiraEmpower your existing team to attain enterprise-level security with confidence. Introducing a comprehensive SIEM solution that provides endpoint visibility, around-the-clock monitoring, and automated response capabilities. By simplifying complexity, enhancing visibility, and accelerating response times, we make security management more effective. We handle the intricate details so you can focus on your everyday tasks. With Blumira's ready-to-use detections, filtered alerts, and response playbooks, IT teams can derive substantial security benefits. Rapid Deployment and Instant Outcomes: Seamlessly integrates with your existing technology stack, achieving full deployment within hours and requiring no warm-up time. Unlimited Access: Enjoy predictable pricing with no limits on data logging and complete lifecycle detection. Effortless Compliance: Comes with one year of data retention, pre-configured reports, and 24/7 automated monitoring to streamline your compliance efforts. Exceptional Support with 99.7% CSAT: Our Solution Architects are here to assist with product support, while our Incident Detection and Response Team is dedicated to new detections alongside our 24/7 SecOps Support. Don’t just manage security—enhance it with Blumira.
What is BizRatings?
Our Business Intelligence (BI) utilizes Customer Satisfaction Surveys (CSAT) to categorize customers into Promoters, Passives, and Detractors. We continuously improve our solution to capture real-time feedback from customers, enhance SEO, and maintain precise Net Promoter Scores (NPS), all aimed at empowering our community to showcase their reputations to a broader audience.
A recent study revealed that 27% of individuals encounter negative customer experiences that can disrupt their day, prompting us to reassess our sales approach. Consequently, it is essential for organizations to focus on enhancing customer experience to position themselves as leaders in their respective industries. We are firm believers that the customer experience is a crucial component of building brand trust. Our BI, which focuses on CSAT survey and review conversion, helps transform today’s customers into brand advocates, attracting more potential clients. Moreover, regularly assessing CSAT and NPS not only highlights success in customer experience but also enables businesses to forecast customer loyalty and the quality of their offerings. Ultimately, investing in customer satisfaction can lead to sustainable growth and a stronger market presence.
What is Affiniv?
Affiniv is a platform dedicated to improving customer experiences by allowing businesses to collect key metrics like NPS, CSAT, and overall feedback, while harnessing AI technology to analyze this information and generate valuable insights for growth.
Our solution empowers users to effortlessly create surveys and distribute them through multiple channels, such as Email, WhatsApp, and Web-Embed, and then assess the feedback using our sophisticated AI-powered dashboard. Organizations utilize these insights to improve their existing products, innovate new ideas, and turn disgruntled customers into enthusiastic supporters.
What sets Affiniv apart is its cost-effectiveness, intuitive design, and tailored onboarding assistance. As a self-funded SaaS company, we are committed to delivering an exceptional product that focuses on enhancing the customer experience for our diverse global clientele, ensuring every interaction is a step towards their success. Moreover, we strive to foster enduring relationships between brands and their customers, creating a positive cycle of engagement and loyalty.
Media
No images available
Integrations Supported
Salesforce
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
QuickBooks Online
QuickBooks Online Advanced
Integrations Supported
Salesforce
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Google Business Profile
HubSpot CRM
HubSpot Customer Platform
QuickBooks Online
QuickBooks Online Advanced
API Availability
Has API
API Availability
Has API
Pricing Information
$0 per month
Free Trial Offered?
Free Version
Pricing Information
$99
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BizRatings.com
Date Founded
2012
Company Location
United States
Company Website
www.bizratings.com
Company Facts
Organization Name
Affiniv
Date Founded
2021
Company Location
United States
Company Website
affiniv.com
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video