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What is BluePMS?
BluePMS is an all-encompassing cloud management solution tailored for independent hotels, resorts, and hotel chains. This web-compatible platform combines numerous functionalities, including reservations, front-desk operations, housekeeping, point of sale, food and beverage management, banquet services, inventory oversight, purchasing, financial tasks, guest interactions, customer relationship management, payroll processing, and reporting capabilities. Its various modules support guest check-ins and billing processes, guarantee room preparation, oversee outlet orders and kitchen tickets, simplify procurement tasks, monitor stock levels, and manage staff administration with ease. Furthermore, its features for channel distribution and multi-property management enable effortless coordination of pricing, availability, and overall operations across different locations. Adding to its innovative design, BluePMS includes an AI Copilot that aids users with operational inquiries and helps them locate pertinent reports. The system is designed to foster collaboration among hospitality teams, effectively linking guest-facing roles with back-office tasks across diverse hotel departments, which ultimately enhances overall operational efficiency. The user-friendly interface also contributes to a smoother experience for staff and guests alike, ensuring that all hotel functions run seamlessly together.
What is BellDesk AI?
BellDesk AI represents a cutting-edge cloud solution aimed at optimizing hotel bell-desk functions and improving guest interactions, especially when it comes to luggage handling and service inquiries. Guests can effortlessly connect with Sophie, an AI concierge, using voice, text, or a specialized application; Sophie is capable of interpreting voice commands in more than 20 languages and processing requests through the app in five different languages. All incoming requests are swiftly routed to hotel personnel for quick resolution. Staff members have access to a mobile platform that allows them to manage their schedules, view and accept assignments, track luggage intake and storage, and stay in contact with the dispatch team. In addition, hotel managers can monitor live operations, analyze service metrics, evaluate departmental performance, gather guest feedback, and review staff rankings, all while performing data queries in simple language. The BellDesk AI system integrates flawlessly with Oracle OPERA Cloud, enabling access to crucial guest information such as names, room assignments, and length of stay. Moreover, the platform provides SMS alerts and personalized onboarding processes for hotels and resorts, ensuring smooth implementation and enriched guest experiences. By harnessing sophisticated technology, BellDesk AI not only enhances operational productivity but also significantly boosts the overall guest satisfaction level. Ultimately, this innovative solution paves the way for a more seamless and enjoyable stay for all guests.
Integrations Supported
API Availability
API Availability
Pricing Information
₹2499/month
In India, BluePMS starts at ₹120 per room per month, plus GST. Regional annual minimums apply. Published USD pricing is available for the UAE, Sri Lanka, Maldives, Nepal, Kenya, and Mauritius; the United States and other unpublished regions require a quote. Optional Zone Redundancy and Geo-DR add 35% and 70%, respectively, to the monthly subscription.
Free Trial Offered?
Pricing Information
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
iPhone
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
BluePMS Software Solutions Pvt Ltd
Date Founded
2025
Company Location
India
Company Website
bluepms.com
Company Facts
Organization Name
72Knots.AI LLC
Date Founded
2026
Company Location
United States
Company Website
belldeskai.com
Categories and Features
Hotel Management
Not specified
Categories and Features
Hotel Management
Not specified