Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • LM-Kit.NET Reviews & Ratings
    22 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings
  • Pylon Reviews & Ratings
    58 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,600 Ratings
    Company Website
  • StackAI Reviews & Ratings
    36 Ratings
    Company Website
  • HubSpot CRM Reviews & Ratings
    25,028 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    9 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,989 Ratings
    Company Website
  • Amazon Bedrock Reviews & Ratings
    77 Ratings
    Company Website

What is Botmaker?

Elevate your customer service interactions with our live chat solutions, specifically tailored for multiple agents. Our user-friendly APIs enable seamless integration of chat, CRM, and social media features to enhance your operations. You can select the operational model that aligns with your needs—whether you prefer fully automated bots, in-depth live chat, or a combination of both to achieve the best results. Our unique AI engine leverages Natural Language Processing (NLP) to effectively understand user intents across a variety of business contexts. This adaptable engine supports both text and voice communication and can be enhanced with external AI tools for even greater functionality. Utilizing cutting-edge cognitive models, machine learning, and natural language processing, our platform is designed to be highly customizable, allowing you to tailor your bot's behaviors to fit specific requirements. With the Botmaker API, you can connect your favorite platforms, enabling a wide range of features including CRM integration, live chat assistance, comprehensive reporting, specialized AI workflows, and pipeline management. Moreover, our dedicated team is available to help you design and execute customized projects that address your distinct objectives and challenges. Enhancing customer satisfaction is at the forefront of our mission, and we are committed to providing your business with the most effective tools and solutions available in the market today. With our support, you can confidently navigate the complexities of customer engagement and drive your business towards success.

What is Azure AI Bot Service?

An expertly tailored managed service specifically focused on bot development. Build advanced, enterprise-grade bots that improve user experiences while keeping your data secure and in your possession. You can design a variety of bots, ranging from basic Q&A systems to comprehensive branded virtual assistants, allowing users to quickly obtain the information they need. Create a bot that interacts with users in a conversational style by integrating Cognitive Services seamlessly. Use open-source SDKs and tools to craft, test, and deploy your bot on Azure. Your bot can be launched across multiple widely-used platforms, ensuring you connect with customers wherever they are. Take advantage of solution accelerators to create your own unique virtual assistant brand. By integrating Bot Service across multiple communication channels, you can reach a broader audience more consistently. Deploy bots on various platforms, including your own website, apps, Microsoft Teams, Skype, Slack, Cortana, and Facebook Messenger, to optimize your engagement potential. This comprehensive strategy enables businesses to leverage the advantages of automation while effectively personalizing their interactions with the target audience, ultimately driving better customer satisfaction. Engaging users through these multiple touchpoints can foster stronger relationships and enhance brand loyalty over time.

Media

Media

Integrations Supported

Facebook Messenger
Skype
Slack
Telegram
Azure CLU
Cognigy.AI
Facebook
Mercado Libre
Microsoft 365
Microsoft Azure
Microsoft Bot Framework
Microsoft Copilot Studio
PubNub
Salesforce
WhatsApp
WhosOn
X (Twitter)
Zendesk
Zoho Connect

Integrations Supported

Facebook Messenger
Skype
Slack
Telegram
Azure CLU
Cognigy.AI
Facebook
Mercado Libre
Microsoft 365
Microsoft Azure
Microsoft Bot Framework
Microsoft Copilot Studio
PubNub
Salesforce
WhatsApp
WhosOn
X (Twitter)
Zendesk
Zoho Connect

API Availability

Has API

API Availability

Has API

Pricing Information

$149 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Botmaker

Date Founded

2016

Company Location

Argentina

Company Website

botmaker.com/en/services/

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/products/ai-services/ai-bot-service/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Popular Alternatives

Popular Alternatives

Amazon Lex Reviews & Ratings

Amazon Lex

Amazon
Dialogflow Reviews & Ratings

Dialogflow

Google