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What is Brand24?

Brand24 is a cutting-edge social listening tool that empowers users to oversee their online reputation, avert potential PR disasters, and assess the effectiveness of social media campaigns to achieve remarkable marketing success. Its user-friendly platform not only enhances brand visibility but also enriches the overall experience for customers, making it an essential resource for businesses aiming to thrive in the digital landscape.

What is Brand Analytics?

It is crucial for businesses to monitor and analyze their brands across both social media and traditional media platforms. Brand Analytics plays a vital role in addressing the operational needs of significant departments within a company by mitigating reputational risks and improving public relations. By designing attractive products and establishing a strong communication framework, organizations can enhance the quality of customer service and cultivate deeper customer loyalty. The reliability of data collected from diverse sources is assured by Brand Analytics, which includes social media sites like VK.com, OK.ru, Instagram, Facebook, YouTube, TikTok, and Twitter, as well as blogs, forums, review platforms, mobile app stores, public channels, and Telegram groups. Moreover, it also incorporates online news sources and the websites of leading governmental and market entities. Through a partnership with VK.com, Brand Analytics offers access to an extensive public data flow, delivering exceptional speed, quality, and thoroughness in message analysis that stands out in the industry. This comprehensive monitoring covers all types of messages and data, enabling businesses to stay informed and responsive in their strategic approaches. Consequently, this detailed analysis equips brands with the tools they need to adeptly navigate the intricate dynamics of public perception and respond to changes swiftly.

Media

Media

Integrations Supported

Facebook
Instagram
Telegram
TikTok
X (Twitter)
YouTube
Growth Channel AI
LinkedIn
Reddit
Slack
Spotify
Tripadvisor

Integrations Supported

Facebook
Instagram
Telegram
TikTok
X (Twitter)
YouTube
Adobe Acrobat
Data Dive
Microsoft Word
Salesforce
UseDesk
VK
Zendesk

API Availability

API Availability

Has API

Pricing Information

$39.00/month
Individual - $49/mo, Team - $119/mo, Pro - $179/mo, Enterprise - $299/mo
Free Trial Offered?

Pricing Information

$339.75 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Brand24

Date Founded

2011

Company Location

Poland

Company Website

brand24.com

Company Facts

Organization Name

Brand Analytics

Date Founded

2012

Company Location

Russia

Company Website

br-analytics.ru/en_RU/brandanalytics/

Categories and Features

AI Review Management

Not specified

Brand Monitoring

Not specified

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Social Media Monitoring

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Social Listening

Not specified

Social Media Marketing

Analytics
Content Management
Customer Targeting
Keyword Filtering
Multi-Account Management

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Brand Monitoring

Not specified

Media Monitoring

Not specified

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