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What is Brandwatch?

Brandwatch stands out as a premier solution for Social Media Management and Consumer Intelligence, assisting more than 5,000 of the globe's most respected companies in swiftly connecting with and understanding their customers in the fast-paced social landscape. The platform is recognized for its cohesive approach to social media management, enabling users to discover, attract, and engage with customers while seamlessly integrating social data with existing knowledge across various departments and channels. Users will appreciate the intuitive interface, supported by a commitment to exceptional customer service. Additionally, its Consumer Intelligence feature utilizes AI-enhanced data sourced from over 100 million social and online platforms, empowering data-driven organizations to gain deeper insights into consumer sentiments regarding their brands, products, and prevailing industry trends. By leveraging these capabilities, businesses can make informed decisions that resonate with their audience.

What is AIM Insights?

Perform a comprehensive analysis of your brand's online activity over the last 12 hours, days, weeks, or months, focusing on interactions in eight different languages, including a dozen Arabic dialects. Evaluate the virality of your brand while distinguishing between earned media and owned media. Monitor the digital presence of your competitors to identify what sets them apart from your brand. Discover the types of content that yield the highest engagement for your competitors and consider the elements that drive customer interactions. Ascertain which topics resonate most with your audiences and rank these from highest to lowest engagement. Collect insights on your brand's performance based on how frequently you post—whether it's hourly, daily, weekly, or monthly. Create distinct groups for your campaigns to assess the effectiveness of each initiative across various platforms. Maintain the flexibility to adapt your campaigns by editing, deleting, or adding posts as required. Centralize the management of different marketing efforts for streamlined oversight. Share key performance metrics like impressions, clicks, conversions, engagement rates, and cost per acquisition (CPA), while also exploring innovative strategies that could boost your overall results. Additionally, continually refine your approach based on the evolving landscape of digital marketing to ensure sustained growth and engagement.

Media

Media

Integrations Supported

ChannelMix
CloudNuro
Conversus.AI
Data Virtuality
Desktop.com
Domo
Facebook
Instagram
Instagram Ads
Khoros
Netino
QBank
Qualtrax
Rivery
Salesforce
Salesforce Agentforce Service
Socialgist
Sociuu
StoryStream
Zendesk

Integrations Supported

ChannelMix
CloudNuro
Conversus.AI
Data Virtuality
Desktop.com
Domo
Facebook
Instagram
Instagram Ads
Khoros
Netino
QBank
Qualtrax
Rivery
Salesforce
Salesforce Agentforce Service
Socialgist
Sociuu
StoryStream
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Brandwatch

Date Founded

2007

Company Location

United Kingdom

Company Website

www.brandwatch.com

Company Facts

Organization Name

AIM Technologies

Date Founded

2018

Company Location

United States

Company Website

www.aimtechnologies.co/insights/

Categories and Features

Audience Intelligence

AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Brand Protection

Case Management
Domain Monitoring
Investigation Management
Marketplace Monitoring
Mobile App Monitoring
Paid Search Monitoring
Prioritization
Social Media Monitoring

Content Marketing

Audience Targeting
Brand Management
Campaign Management
Categorization / Grouping
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
SEO Management
Social Media Management
Video Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

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