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What is Bridge ?

Bridge is a unified patient engagement platform built on digital empathy to restore the human connection in healthcare. Rather than replacing existing systems, Bridge integrates deeply with EHR environments to deliver a seamless, frictionless experience for patients, staff, and physicians — within the workflows teams already use every day. By bringing portal access, communication, intake, scheduling, and payments into a single platform, Bridge removes fragmented tools and repetitive tasks that drive patient frustration and staff burnout. The platform enables proactive, ongoing relationships beyond the visit, supporting clearer communication, easier access to information, and more consistent engagement between patients and care teams. Designed to reduce complexity, Bridge delivers a measurable return on experience and efficiency by streamlining administrative workflows, lightening staff workloads, and creating digital interactions patients trust and adopt.

What is BestDoc?

Our services span various communication channels, including SMS, WhatsApp, QR codes, and tablet interfaces, to ensure comprehensive connectivity. We provide exceptional options for communication between patients and healthcare professionals, allowing them to connect at any time and from any location. By closely examining the needs of patients, we create both physical and digital engagement solutions that can be customized to accommodate a wide range of regional and international languages. With BestDoc, you can tailor your experience to meet specific needs, whether you prefer a standalone system or one that integrates smoothly with your existing hospital information system, and you can select coverage for a few departments or the entire facility. Many healthcare organizations, regardless of size, trust BestDoc to improve patient experiences and set new benchmarks for care. Our patient-centric solutions are not only prevalent across India but have also gained traction in the UAE, underscoring our dedication to superior healthcare engagement. By choosing BestDoc, you can have confidence in the effectiveness of your patient engagement strategies while fostering a supportive environment for both patients and staff.

Media

Media

Integrations Supported

AlumniFinder
Datto Workplace

Integrations Supported

Augnito
Ezetap
Insta
Manorama
Miracle HIS
Pine Labs
Razorpay
WhatsApp

API Availability

API Availability

Pricing Information

$500.00/month
Bridge is a patient portal supplier, and pricing is based on a combination of the number of providers and active patients to ensure that clients are not overbilled for under-utilized systems.

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

BridgeInteract

Date Founded

2012

Company Location

United States

Company Website

www.bridgeinteract.io

Company Facts

Organization Name

BestDoc

Date Founded

2016

Company Location

India

Company Website

www.bestdocapp.com

Categories and Features

Medical Billing

Not specified

Medical Scheduling

Appointment Management
Billing & Invoicing
Patient Records
Patient Scheduling
Self Service Portal

Patient Case Management

Assessment Notes
Billing & Invoicing
Calendar Management
HIPAA Compliant
Medical History Records
Patient Records
Treatment Planning

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record

Patient Experience

Not specified

Patient Management

Not specified

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Patient Scheduling

Not specified

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Online Forms

Categories and Features

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