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What is BrightOffice Collections CRM?

Collections CRM provides a holistic approach to debt recovery, incorporating features such as debtor analysis and court management that greatly streamline the resolution of debt cases. With our advanced court management tools, you can effectively manage debtor hearings from the initial pre-trial stage all the way to the completion of settlement agreements. The platform is designed to offer customizable contract management for both B2B and B2C clients, which facilitates accurate financial and resource forecasting. All interactions with debtors, clients, or courts are securely organized in linked data folders, providing easy access and ensuring enhanced security. Our intelligent workflows and task management functions allow you to monitor and progress each debtor case in alignment with your established business workflows. You can seamlessly engage with customers through integrated tools that support prospecting, marketing, sales, and customer service, thereby improving overall client relations. Moreover, the flexible payment model ensures that you are charged only for the features you use monthly, which promotes growth as your business adapts and grows. This level of flexibility allows you to expand your operations without the burden of unnecessary expenses, ensuring that resources are allocated efficiently. As a result, Collections CRM not only enhances your debt recovery processes but also supports your broader business objectives.

What is Bloodhound?

This loyal canine companion is set to become your go-to support system! Our Bloodhound® debt collection software is thoughtfully designed to keep collectors focused on their responsibilities while providing you with essential tools to manage your operations and maintain client satisfaction. Before we explore the finer points of the software, let's begin with the basics. Our goal is to boost your agency's efficiency and minimize concerns related to compliance. With more than forty years of experience in the debt collection industry, we understand the best practices for a variety of agencies. Furthermore, we appreciate that every organization is unique and has its own specific needs. Consequently, we have developed Bloodhound to be exceptionally versatile, avoiding a one-size-fits-all solution. The software's adjustable permission settings enable you to determine exactly what each employee can access and perform within the system. Additionally, it facilitates the streamlined management of multiple business units from a single software installation, enhancing the smoothness of your operations. This customized approach not only ensures that your agency can flourish but also equips you with the tools to tackle any challenges that may arise. By prioritizing both flexibility and functionality, Bloodhound is committed to supporting your agency’s growth and success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BrightOffice Cloud CRM

Date Founded

2009

Company Location

United Kingdom

Company Website

www.brightoffice.co.uk/crm/collections

Company Facts

Organization Name

ROYDAN Enterprises

Company Website

www.roydan.com/products/bloodhound

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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