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What is BrightOffice Lender CRM?

BrightOffice Lender CRM provides an all-encompassing cloud-based loan management system specifically crafted for lenders. By leveraging insights from industry professionals, this integrated platform covers every step of the loan process—from initial inquiries and data collection to application submission, customer onboarding, and loan ledger oversight. Designed to align with your unique business workflows, service level agreements, and product categories, the flexible workflow engine accommodates various communication channels such as email, documents, letters, and SMS. Additionally, our adaptable API facilitates seamless integrations with prominent platforms like TransUnion, Experian, the UK Land Registry, and Microsoft Power BI. You can also customize the CRM to reflect your company’s branding, ensuring a unique and professional interface. To further enhance productivity, users can efficiently auto-populate full addresses using just postal codes, which not only improves precision but also conserves valuable time. With BrightOffice Lender CRM, you can achieve a streamlined lending process that is distinctly tailored to represent your brand, ultimately elevating your customer experience. This innovative system is designed with your success in mind, allowing you to focus on what truly matters—building strong relationships with your clients.

What is BeSmartee?

BeSmartee stands out as the sole POS system that can swiftly guide your borrowers or originators through the entire process from application to appraisal in just a matter of minutes. Harnessing the power of big data and process automation, it features a comprehensive MLO portal for seamless online loan applications that utilize pre-populated data. With intelligent workflow rules in place, you can effortlessly conduct credit checks on borrowers, thereby enhancing your return on investment. Furthermore, borrowers benefit from real-time visibility into product pricing and eligibility without incurring any third-party fees. To facilitate immediate conditional approvals, realtors can confidently activate AUS lights-out, ensuring a competitive edge by generating initial disclosures across all 50 states while capturing intent to proceed ahead of rivals. Additionally, BeSmartee, in conjunction with your business intelligence platform, offers valuable insights through actionable loan-level and user-level reporting, empowering you to make informed decisions for your business’s growth. This comprehensive approach not only streamlines the lending process but also significantly boosts efficiency and customer satisfaction.

Media

Media

Integrations Supported

Arch
Auto Decision Platform (ADP)
Black Knight Empower
Docusign
Experian Connect
Fetchify
Finicity
GoCardless
LoanTek
LodeStar
MeridianLink Mortgage
Microsoft Power BI
Moodle
Snapdocs
Surefire CRM
TransUnion Collections Management
Twilio
Zillow

Integrations Supported

Arch
Auto Decision Platform (ADP)
Black Knight Empower
Docusign
Experian Connect
Fetchify
Finicity
GoCardless
LoanTek
LodeStar
MeridianLink Mortgage
Microsoft Power BI
Moodle
Snapdocs
Surefire CRM
TransUnion Collections Management
Twilio
Zillow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BrightOffice

Company Location

United Kingdom

Company Website

www.brightoffice.co.uk/crm/lender

Company Facts

Organization Name

BeSmartee

Date Founded

2007

Company Location

United States

Company Website

www.besmartee.com/mortgage-pos

Categories and Features

Commercial Loan

Asset Management
Audit Trail
Complex Debt Structures
Dashboard
Document Management
Exposure Management
Lead Management
Pipeline Management
Risk Management
Trend Analysis

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Categories and Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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