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Ratings and Reviews 0 Ratings
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What is Bugyard?
Bugyard revolutionizes the way visual feedback is collected from both team members and customers directly on your website, making the process effortless and devoid of complicated coding requirements. By streamlining the collection of feedback, it serves as an invaluable tool for managing visual comments, bug reporting, and all communications pertaining to your site. When users submit their feedback, Bugyard takes a screenshot of the page as they see it, providing you with an exact visual reference for context. Furthermore, it gathers essential information such as a direct link to the page, details about the user's browser and operating system, screen resolution, and viewport size, giving you valuable insights into the user's environment. This feature not only fosters collaboration among team members and clients but also alleviates the hassle of lengthy email threads. With Bugyard, receiving visual feedback from colleagues, early adopters, and clients is a fluid process, enriched with critical information like screenshots and technical specifications. The tool significantly accelerates bug resolution and enhances collaborative efforts when addressing website issues. Ultimately, Bugyard empowers customers to share their feedback, suggestions, and bug reports directly from your site, significantly boosting user engagement and enhancing the overall quality of your service. As a result, it transforms the feedback process into a more efficient and user-friendly experience for everyone involved.
What is BugPlug?
BugPlug Hex Logo BugPlug — This user-friendly on-site widget collects important feedback and critical issues in one convenient spot, enabling you to emphasize user satisfaction while minimizing the complexities of feedback management. Beyond merely tracking bugs, BugPlug acts as a direct line of communication for clients and users within the development process. By providing clear issue management that outlines bug acceptance statuses and the advancements of feature requests and known problems, you show your audience that you value their input and are dedicated to improving their experience. This organization helps you avoid the turmoil associated with chaotic product launches, allowing your team to focus more on developing high-quality products and growing your business. By shifting your attention from merely handling feedback to prioritizing what truly drives your success, you can take advantage of the chance to build a more robust relationship with your users and encourage a more collaborative atmosphere. Ultimately, this approach can lead to more innovative solutions and a loyal customer base.
Integrations Supported
Desktop.com
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$9 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Bugyard
Company Location
France
Company Website
bugyard.io
Company Facts
Organization Name
OMATUM
Company Location
United States
Company Website
www.omatum.com
Categories and Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Categories and Features
Bug Tracking
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management