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What is OnGuard?

OnGuard is an all-encompassing managed service that features an award-winning platform for monitoring, specifically designed to provide in-depth health evaluations of IT infrastructures. It collects extensive data from various sources and applies machine learning techniques to identify patterns and anomalies proactively, ensuring the security and dependability of your systems. With a dedicated team of thousands of engineers available 24/7, OnGuard streamlines hardware deployment and combines monitoring, management, and alerts into a singular, intuitive web interface. The zero-touch installation only requires IP addresses and authentication details, freeing OnGuard to manage the configuration autonomously. By delivering precise alerts, comprehensive diagnostics, and actionable strategies, OnGuard promotes swift and efficient responses to potential issues, thereby minimizing downtime and enhancing overall operational productivity. Additionally, the platform's capability to evolve with the changing requirements of businesses empowers IT teams to tackle emerging obstacles effectively. This adaptability not only maximizes resource utilization but also helps in maintaining a competitive edge in a rapidly changing technological landscape.

What is BigPanda?

All sources of data, such as topology, monitoring, change management, and observation tools, are brought together for analysis. Through BigPanda's Open Box Machine Learning, this information is synthesized into a compact set of actionable insights. This capability enables the real-time detection of incidents before they escalate into significant outages. The swift identification of root causes can significantly enhance the speed of resolving both incidents and outages. BigPanda is adept at detecting both changes that lead to root causes and those related to the infrastructure itself. By facilitating the rapid resolution of outages and incidents, BigPanda streamlines the incident response procedure, which encompasses ticket generation, notifications, incident triage, and the establishment of war rooms. The integration of BigPanda with enterprise runbook automation solutions further accelerates the remediation process. Applications and cloud services are essential for every organization, and outages can impact everyone involved. With $190 million in funding and a valuation of $1.2 billion, BigPanda solidifies its leadership position within the AIOps market, showcasing its significant impact on operational efficiency. This combination of innovative technology and strategic funding positions BigPanda as a critical player in transforming incident management.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
Dell APEX
Google Cloud Contact Center AI
Microsoft 365
Salesforce

Integrations Supported

AlertOps
Apica
Blink
Icinga
Jira Service Management
NetBrain
New Relic
Okta
PagerDuty
Scout Monitoring
SolarWinds AppOptics
SolarWinds Pingdom
Splunk Cloud Platform

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

C1

Date Founded

1993

Company Location

United States

Company Website

www.onec1.com/c1-onguard

Company Facts

Organization Name

BigPanda

Date Founded

2012

Company Location

United States

Company Website

bigpanda.io

Categories and Features

IT Alerting

Not specified

Categories and Features

AIOps

Not specified

Data Center Management

Multi-Platform

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

ITSM

Asset Tracking
Contract/License Management
Project Management
Release & Deployment Management

Network Monitoring

Not specified

Observability

Not specified

Runbook Automation

Not specified

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