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What is CAS genesisWorld?

Revolutionize your company's approach to customer relationship management with CAS genesisWorld, the premier CRM software available today. This comprehensive solution comes with a range of customizable modules designed to meet your unique business requirements. Featuring smart integrations, it harmoniously connects with your existing systems, ensuring that customer data is captured, updated, and utilized efficiently across every department. This integration fosters a cohesive organizational environment, enabling your team to provide outstanding service that makes a lasting impression on clients. By utilizing a centralized CRM platform, you can streamline corporate processes and access real-time customer information effortlessly. Manage all aspects of customer sales and service data with ease while making instant updates from any mobile device, empowering your team to stay productive while on the move. Utilize valuable insights to offer exceptional consulting and services tailored to your customers’ needs. Furthermore, customize your CRM solution to fit the specific demands of your industry and the scale of your business, all while developing personalized offers that resonate with your audience. Ultimately, this strategic approach will not only enhance customer engagement but also catalyze sustainable growth for your organization. As you implement these tailored solutions, you position your company for long-term success in an increasingly competitive marketplace.

What is Abacus CRM?

Abacus's CRM software offers users a consolidated platform to oversee all essential information related to customer relationships, ensuring that no important details are missed. This centralized approach is advantageous for both employees and clients, fostering a strong information ecosystem. By enhancing relationship management, the CRM cultivates trust among all parties involved. The data collected, encompassing addresses and customer specifics, can be effortlessly leveraged by other Abacus applications thanks to its compatibility with the Abacus ERP system. Such integration streamlines related processes, significantly minimizing the time and effort necessary for data handling. Additionally, the Abacus CRM database is designed to be customizable and accessible to all authorized personnel or departments. The CRM portal improves user experience with features like full-text search, customizable selection lists, and various filtering options, making it simple to find specific customer information. Access and input rights help maintain high data quality standards, while division-level access controls provide an additional security layer. This thorough approach to managing customer relationships not only empowers organizations to utilize their data effectively but also enhances the overall client experience. By leveraging these tools, businesses can achieve a more streamlined workflow and foster stronger connections with their customers.

Media

Media

Integrations Supported

CAQ.Net
Google Maps
Inxmail
Microsoft Outlook
PayNuts

Integrations Supported

CAQ.Net
Google Maps
Inxmail
Microsoft Outlook
PayNuts

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CAS Software AG

Date Founded

1986

Company Location

Germany

Company Website

www.cas.de/en/products/relationship-management/cas-genesisworld.html

Company Facts

Organization Name

Abacus

Company Location

Switzerland

Company Website

www.abacus.ch/en/products/administration-sales/crm/overview

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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