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What is CEQUENS?

A multitude of businesses relies on our cloud communication framework to strengthen their connections with customers. This platform seamlessly combines advanced technologies to provide a holistic solution that is a reliable asset for digital transformation and global outreach. Users can execute a variety of functions such as sending marketing campaigns, push notifications, delivery confirmations, order updates, and conducting data surveys—essentially anything you can dream up. By utilizing rich media chat and chatbots, your teams can be empowered to address every client’s needs anytime and anywhere. Furthermore, you will gain access to a vast array of API documentation, allowing for personalized customization and the development of workflows that align with your specific requirements. In addition, user identities and accounts can be protected from online threats through robust two-factor authentication and streamlined verification methods. All in all, our platform guarantees a fluid communication experience that not only drives engagement but also cultivates growth and success for your business. As a result, embracing our solution can significantly enhance your operational efficiency and customer satisfaction.

What is AWS Communication Developer Services?

AWS Communication Developer Services (CDS) offer a comprehensive collection of cloud-based APIs and SDKs that enable developers to seamlessly incorporate communication functionalities into their applications or websites. By implementing targeted promotions and marketing communications, you can significantly boost user engagement and ensure high deliverability rates to email inboxes. In addition, take advantage of versatile video solutions that cater to a variety of scenarios, such as telehealth, field assistance, and online learning. You also have the ability to build an interactive voice response (IVR) system that can manage touch-tone inputs, engage with conversational voice bots, and utilize text-to-speech capabilities. Enhance your messaging approach by implementing automated workflows and event-driven messaging across diverse channels, which allows you to connect with your audience at optimal times. Moreover, effectively monitor your message recipients by using either static or dynamic segmented lists, ensuring your communications are precise and targeted. This strategic approach not only streamlines the communication process but also elevates the overall user experience in your applications.

Media

Media

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CEQUENS

Date Founded

2011

Company Location

India

Company Website

www.cequens.com

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/business-applications/cds/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

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