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features
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What is CFG?

CFG provides an extensive array of products that allow clients of banks and financial institutions to manage their accounts and discover further services remotely via computers or mobile devices. The platform boasts a highly effective AI-powered Financial Chatbot, which has been adept at handling over 500 common banking questions and tasks since its launch. Additionally, it offers financial organizations innovative delivery channels for their services, drastically reducing operational expenses while maintaining high levels of availability and security. With a focus on mobile-first design, the platform is customizable to align with corporate branding and complies with all international security standards. Companies enjoy the advantage of an administrative user management system, enabling them to establish access policies for their platforms. Moreover, users can be categorized into operational roles, authorizers, or read-only types, facilitating comprehensive oversight of transactions. Each user receives personalized access along with the ability to impose specific transaction limits on respective accounts, which guarantees customized security and operational efficiency. This robust infrastructure ultimately contributes to an improved client experience while streamlining business processes for financial institutions, reinforcing their competitive edge in the market. With ongoing advancements, CFG continues to enhance its offerings, ensuring they meet the evolving needs of their clients.

What is Backbase?

Backbase has unveiled a cutting-edge Engagement Banking Platform designed to gradually modernize core customer interactions and transform business operations with a strong emphasis on enhancing the customer experience. This powerful solution allows banks to break free from antiquated IT structures by enabling a phased approach to replacing or removing disjointed legacy systems, which paves the way for a modern architecture that significantly boosts customer engagement. Consequently, financial institutions can prioritize essential customer journeys across all interaction points, breaking down silos and providing both customers and front-line staff with the necessary resources to excel in an ever-evolving banking environment. This shift not only improves customer satisfaction but also optimizes operations, leading to a more streamlined and effective service delivery process. Ultimately, by adopting this innovative platform, banks can position themselves for future success in a competitive landscape.

Media

Media

Integrations Supported

Alacriti
Apiax
Euronovate
Fastfill
Flawnter
IDmission
Ravio
SavvyMoney
Shake
Unblu

Integrations Supported

Alacriti
Apiax
Euronovate
Fastfill
Flawnter
IDmission
Ravio
SavvyMoney
Shake
Unblu

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ladonware

Company Location

United States

Company Website

es.ladonware.com/cfg

Company Facts

Organization Name

Backbase

Date Founded

2003

Company Location

Netherlands

Company Website

www.backbase.com

Categories and Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Categories and Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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