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What is COVU?

Your clients will greatly value the all-encompassing experience created by our advanced technology and committed team, specifically designed to enhance insurance management for your agency's advantage. This integration is an essential enhancement to your workflows, merging personnel and technology into a cohesive, efficient platform. We are dedicated to revolutionizing customer journeys by facilitating smooth collaboration between service representatives and advisors, thus making the insurance process simpler for both your agency and its customers. Our real-time self-service application empowers customers to oversee their insurance policies while still having the option to reach out to service agents for assistance whenever needed. The renewal of policies and the acquisition of new coverage are significantly improved through a combination of artificial intelligence and sales support, ensuring that your clients receive the best possible options. Moreover, you will gain valuable insights into your agency's performance with our real-time management and monitoring tools, which feature business intelligence and approval request functionalities. By utilizing our state-of-the-art platforms designed for both customers and agencies, we facilitate a more efficient and profitable approach to satisfying your clients' insurance needs, ultimately raising your agency's service standards and enhancing profitability. Adopt this innovative approach within the insurance industry and experience the transformative effects it can have on your client interactions. This shift not only streamlines processes but also fosters stronger relationships with your clientele, driving long-term success.

What is Applied Epic?

The management system of your agency serves as its essential backbone, crucial for overseeing every facet of your operations while promoting growth. Is Applied Epic®—the leading management platform globally—your solution? It provides a comprehensive overview of your agency’s various roles, locations, and business lines, encompassing both property and casualty as well as benefits. Our Applied Epic software is browser-based, enabling your team to swiftly access important data and streamline software management. Your agency can thrive on a system that automates backend processes, maintains connectivity for your sales team, and integrates effortlessly with technologies for customer service and insurance connectivity. By offering employees a straightforward and user-friendly experience, they can easily view account and policy details, request quotes, file claims, and handle renewals—all in just a few clicks. This efficiency not only enhances productivity but also allows your agency to respond more effectively to client needs.

Media

Media

Integrations Supported

Applied Mobile
Clarity Wave
Formstack
Microsoft Outlook
MyCarePlan
Pathway Insurance Software
Sonant
vBots

Integrations Supported

Applied Mobile
Clarity Wave
Formstack
Microsoft Outlook
MyCarePlan
Pathway Insurance Software
Sonant
vBots

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

COVU

Company Location

United States

Company Website

covu.com

Company Facts

Organization Name

Applied Systems

Date Founded

1983

Company Location

United States

Company Website

www.appliedsystems.com

Categories and Features

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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