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Ratings and Reviews 0 Ratings
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What is CT-Assist?
At CT-Assist, we acknowledge our position as a smaller entity within the industry and wholeheartedly accept our relatively humble size when compared to our more prominent rivals. While we may not have the vast array of features, large development teams, or significant financial resources that some competitors enjoy, we take great pride in delivering a high-quality product. Our primary objective is to cultivate a vibrant community of users, as we firmly believe that an increase in the number of individuals and businesses utilizing CT-Assist will allow us to continually improve our offerings. The practical implementation of our service is vital for our development, as it enables us to weave in genuinely valuable features derived from user insights. Our offering, CT-Instant Support, provides a simple and effective way to deliver remote assistance to clients. This tool is packaged as a single downloadable executable file, ensuring that users can easily initiate a remote support session. It can be downloaded directly or conveniently placed on the desktop for quick access with just a double-click. Specifically tailored for POS systems and kiosks that do not have keyboards, CT-Instant Support is designed to enhance the support process in these unique settings. By focusing on ease of use and accessibility, we aim to effectively address the needs of our users and contribute to their success. Additionally, we continuously seek feedback from our community to refine and adapt our services, ensuring that we remain aligned with their evolving requirements.
What is Axence ConnectPro?
Axence ConnectPro is a versatile tool designed to facilitate remote access and technical assistance, making it ideal for organizations that prioritize effective remote work solutions. Its standout features include secure remote access to users' computers and servers for troubleshooting, real-time communication through instant messaging and chat rooms for swift issue resolution, and the ability to monitor software, hardware, and performance metrics from a distance. Additionally, it allows for unlimited simultaneous sessions, enabling connections to multiple workstations at once, and integrates seamlessly with Active Directory and network configurations. The user-friendly interface is accessible for both IT professionals and end users alike, while its remote desktop management capabilities support file transfers, registry edits, process management, and command execution. Ultimately, Axence ConnectPro stands out as an excellent choice for organizations aiming to enhance their IT support infrastructure and improve remote working efficiency. This tool not only simplifies the management of IT resources but also fosters better communication and collaboration among team members.
Integrations Supported
Active Directory
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
0 USD/Yeaer
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CT-Assist
Date Founded
2017
Company Location
United States
Company Website
ctonlineassist.com
Company Facts
Organization Name
Axence
Date Founded
2005
Company Location
Poland
Company Website
axence.net/en
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Categories and Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback