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What is CXONCLOUD?

CXONCLOUD is a B2B SaaS platform specifically crafted to effortlessly oversee and evaluate customer satisfaction with minimal effort. It offers a comprehensive solution that encompasses unlimited customer feedback, loyalty programs, awards, rewards, referral marketing, and email automation, enabling businesses to provide a consistent and smooth customer experience across various interactions. By enhancing search capabilities and streamlining customer engagement, CXONCLOUD ensures that whether it's gathering feedback or facilitating bookings, the process is efficient. This platform can automatically detect customer sentiments and proactively notify businesses about potential negative feedback. Additionally, the all-inclusive application measures customer loyalty and features pre-designed loyalty campaigns, which businesses can leverage to engage their clientele through email and social media. Small enterprises benefit from the simplicity of obtaining referrals from satisfied customers through user-friendly built-in campaigns. Furthermore, loyal patrons are incentivized with rewards that can be distributed via QR codes and promo codes, while the platform also includes modules for automatic list generation and rewards management, making it a versatile tool for enhancing customer relations. Ultimately, CXONCLOUD empowers businesses to foster deeper connections with their customers by creating tailored experiences based on their feedback and loyalty.

What is Bookafy?

Bookafy is a streamlined automated booking system designed for scheduling demos, service appointments, and sales calls. It offers an aesthetically pleasing booking page along with seamless on-site integration. Clients can effortlessly book their appointments, manage bill payments, reschedule meetings and demos, or cancel them as needed. The online scheduling platform of Bookafy is both user-friendly and robust. It includes advanced features such as enterprise-level automated text reminders, mobile scheduling, class and group scheduling options, integration with GoToMeeting, and support for an unlimited number of users. In addition to these functionalities, Bookafy ensures a smooth experience that enhances customer satisfaction and operational efficiency.

Media

Media

Integrations Supported

Authorize.Net
Constant Contact
Freshdesk
KeldairHR
KonnectzIT
Microsoft Outlook
Pabbly Connect
Quickwork
Salesforce
SmoothHiring
Soffront
String
TalentNest
Twilio
Weebly
WordPress
Wufoo
Zenkit To Do
Zoho CRM
Zoom

Integrations Supported

Authorize.Net
Constant Contact
Freshdesk
KeldairHR
KonnectzIT
Microsoft Outlook
Pabbly Connect
Quickwork
Salesforce
SmoothHiring
Soffront
String
TalentNest
Twilio
Weebly
WordPress
Wufoo
Zenkit To Do
Zoho CRM
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$39.00/month
Free Trial Offered?
Free Version

Pricing Information

$7.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UNLOC Ltd.

Date Founded

2009

Company Location

London

Company Website

cxoncloud.com

Company Facts

Organization Name

Bookafy

Date Founded

2014

Company Location

United States

Company Website

www.bookafy.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Event Booking

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Transactional Email

A/B Testing
Contact Database
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Event Booking

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Legal Calendar

Case Defined Timekeepers
Completion Tracking
Conflict Management
Multi-Office
Reminders
Rules-Based Scheduling
Staff Calendar
Status Tracking
Task Management

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Meeting Room Booking System

Digital Signage
Internal Meetings
Multi-Location
Online Booking
Payment Processing
Third Party Booking
Utilization Reporting
Vendor Management
Visitor Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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