Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CloudTalk Reviews & Ratings
    1,680 Ratings
    Company Website
  • 800.com Reviews & Ratings
    1,455 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    2,916 Ratings
    Company Website
  • iPlum Reviews & Ratings
    8,991 Ratings
    Company Website
  • TollFreeForwarding Reviews & Ratings
    2,993 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    52 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    844 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    1 Rating
    Company Website
  • Dialfire Reviews & Ratings
    22 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website

What is Calltrak?

Discover an innovative call accounting software that boasts a straightforward web interface, accommodating unlimited extensions and trunks with ease. This comprehensive solution facilitates multi-site call reporting and is compatible with a variety of phone system vendors, all managed through a single CALLTRAK application. Users have the ability to monitor real-time phone and line usage statistics, as well as export in-depth call accounting reports in various formats such as Excel, PDF, Word, or HTML, and can even receive automated reports via email on a scheduled basis. The software is built with robustness and reliability in mind, allowing for user maintenance and providing a flexible, customizable call accounting experience. Additionally, it incorporates a billing function that can recover extra charges, including line rental and voicemail services. With an emphasis on competitive pricing, the software also features one-click access to daily activity reports, enabling users to customize report templates according to their unique requirements. Furthermore, the software offers advanced telephone network analysis and trunk diagnostics, which not only optimize line usage but also help identify any malfunctioning lines. It tracks average ring times and the count of answered calls, delivering thorough insights into communication efficiency for users. In summary, this call accounting software not only boosts operational transparency but also empowers businesses to manage their telecommunications expenses with heightened effectiveness. By choosing this solution, organizations can achieve a more organized and strategic approach to their communication management.

What is Call Accounting Pro?

Our software delivers valuable insights into the communications your business receives and identifies the employees involved in those interactions. By easily tracking calls made by your team, you can stay updated on their activities, evaluate the performance of your incoming call teams, and monitor customer inquiries. With our solution, the ambiguity surrounding call interactions is removed, as we take care of all the essential details for you. What sets our software apart is our wealth of experience in the field, having created Call Accounting Software since 1989 and providing support to countless businesses like yours. We understand the vital information you need from your call reports and excel at presenting it clearly. In addition to these features, we provide robust online FAQ Help Screens and options for live or remote technical support to ensure that your system consistently fulfills your needs. If you ever face any technical issues, you can count on our team to be ready to assist you without delay. Our dedication to your satisfaction and the prosperity of your business is unwavering, and we strive to continuously enhance your overall experience. Together, we aim to foster a productive and efficient communication environment for your organization.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$275 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Theodore Software Consultants

Date Founded

2006

Company Location

Australia

Company Website

www.calltrak.com.au

Company Facts

Organization Name

Comm One

Company Website

www.commone.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Popular Alternatives

CommsOffice Express Reviews & Ratings

CommsOffice Express

CommSoft Software Solutions

Popular Alternatives

Call Record Analyzer Reviews & Ratings

Call Record Analyzer

Intelligent Visibility
VXTracker Reviews & Ratings

VXTracker

Connections
MAF ICIMS Reviews & Ratings

MAF ICIMS

MAF InfoCom
BillingFinity Reviews & Ratings

BillingFinity

Tele-Finity
Call SWEET! Reviews & Ratings

Call SWEET!

DATEL Software Solutions