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features
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What is Calvient?

Calvient serves as a cutting-edge healthcare operations platform that utilizes artificial intelligence to enhance and automate crucial tasks, such as processing faxes and document intake, managing both referrals and prior authorizations, organizing patient records, and improving various back-office operations while integrating smoothly with current electronic health record systems. This state-of-the-art platform brings together all incoming tasks into a cohesive intelligent system that employs AI for tasks like classification, streamlined routing, automated task management, coordination dashboards, and valuable analytics focused on uncovering bottlenecks and assessing performance metrics. By unifying communications from multiple channels into a single practice inbox, it effectively categorizes, prioritizes, and directs tasks to the right team members. Additionally, Calvient boosts operational efficiency through the use of predictive automation and insights that reduce manual workloads, accelerate processing times, enhance throughput and compliance, allowing staff to focus more on meaningful patient interactions. Notably, real-world applications of Calvient have shown significant reductions in time spent, faster task completion, and increased operational capacity—all achieved without the need for hiring extra staff. This innovative approach fosters a more streamlined healthcare environment that ultimately enhances the overall experience for patients. In conclusion, the deployment of Calvient not only transforms internal processes but also sets a new standard for patient-centered care in the industry.

What is BigHand Workflow Management?

BigHand Workflow Management acts as a highly effective tool for task delegation, ensuring that responsibilities are assigned to the right support staff at the most cost-efficient rate for the law firm, while also monitoring progress until tasks are finalized. Management can leverage detailed output reports to understand vital metrics such as types of work, workload volume, resource capacity, and productivity levels, aiding in strategic decisions concerning resource management. The platform features adaptable forms specifically designed to address the varied support task requirements of law firms, offering both single and multi-step workflows for efficient task assignment to the most cost-effective resources. Users have the ability to record concise voice notes, add comments, or attach pertinent files for transcription, enhancing communication and clarity. A dynamic feed displays all active support tasks, providing users the capability to sort and filter based on multiple criteria, including work type, assigned personnel, priority, due date, author, and matter. Every task completed by a support team member is automatically tracked for time management, ensuring precise documentation. Furthermore, the system presents real-time and historical analytics on backlogs, throughput, service quality, and overall support team efficiency, equipping law firms with the insights needed to enhance their operations and service provision. This all-encompassing tool not only boosts operational effectiveness but also promotes a culture of collaboration within the firm, ultimately driving better outcomes for clients. By integrating these features, law firms can achieve a higher level of productivity and service excellence.

Media

Media

Integrations Supported

AdvancedMD
CureMD
Greenway Health
ModMed
NetDocuments
NextGen Healthcare EHR
TouchWorks EHR
Veradigm EHR
athenaOne
eClinicalWorks
iManage

Integrations Supported

AdvancedMD
CureMD
Greenway Health
ModMed
NetDocuments
NextGen Healthcare EHR
TouchWorks EHR
Veradigm EHR
athenaOne
eClinicalWorks
iManage

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Calvient

Company Location

United States

Company Website

calvient.com

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/workflow-management/

Categories and Features

Categories and Features

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

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