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What is Canny?

Ensure that you capture every idea without letting them fall through the cracks by utilizing a specialized customer feedback tool that helps you gather, assess, and systematize responses. Determine the most favored features, categorize the feedback according to its significance and segments, and refine your intended use cases. Avoid the pitfall of developing unnecessary features by prioritizing feedback and requests based on their importance. Incorporate these insights into your project roadmap and connect seamlessly with project management platforms like Jira. Once you launch a feature, be sure to follow up with users automatically to maintain an open feedback loop. It's essential to keep your audience informed about your team's activities and to celebrate new feature releases as a way to foster engagement and interest. Regular communication not only strengthens your relationship with users but also encourages ongoing input and collaboration.

What is AnnounceKit?

Engage your visitors with eye-catching notification widgets that offer a snapshot of your latest updates. Assess user reactions to these announcements and boost interaction by providing options for emoji responses or comment submissions. It’s vital to convey that their opinions are both valued and appreciated. Even when users are offline, keep them updated on your product's advancements by sending notifications straight to their email inboxes. You can segment your audience based on different criteria, such as their roles, geographic regions, or previous engagements, allowing for more personalized communication strategies. For diverse language speakers, AnnounceKit enables the creation of multilingual content and simplifies the process of publishing translations for a seamless localized experience. Ensure your team stays informed about product releases through communication tools like Slack, while also proactively notifying clients of any service changes. To make your changelogs more engaging, consider enhancing them with visually appealing designs that captivate users and enhance their experience. By focusing on user satisfaction and maintaining open lines of communication, you can cultivate a more connected and informed community around your offerings, ultimately leading to greater user loyalty. This proactive approach to engagement not only keeps users informed but also encourages ongoing interaction with your brand.

Media

Media

Integrations Supported

GitHub
Intercom
Segment
Slack
Asana
Chrome OS
Google Analytics
HubSpot CRM
Integrately
Integry
Linear
LinkedIn
Mailchimp
Microsoft Entra ID Protection
Microsoft Teams
Stackreaction
SureTriggers
Trello
WordPress
Zapier

Integrations Supported

GitHub
Intercom
Segment
Slack
Asana
Chrome OS
Google Analytics
HubSpot CRM
Integrately
Integry
Linear
LinkedIn
Mailchimp
Microsoft Entra ID Protection
Microsoft Teams
Stackreaction
SureTriggers
Trello
WordPress
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Canny

Date Founded

2015

Company Location

United States

Company Website

canny.io

Company Facts

Organization Name

AnnounceKit

Company Location

United States

Company Website

announcekit.app/

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

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