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What is Capsule?

Capsule is a pioneering software solution designed for enrollment and billing, specifically tailored to enhance the services provided by Third-Party Administrators (TPAs), insurance companies, and associations. Developed by MPB Solutions LLC, this application utilizes state-of-the-art technologies to establish a benchmark in enrollment procedures, alongside comprehensive billing and remittance capabilities. It efficiently generates invoices for various insurance premiums by integrating enrollment data with unique business logic that caters to the intricacies of billing management. With a focus on reliability, accuracy, and user-friendliness, Capsule has preserved its foundational code for nearly seven years, consistently producing over 1,000 invoices each month and effectively managing the needs of approximately 80,000 employees and their dependents, which highlights its high performance with minimal errors or disruptions in service. Additionally, the platform features a redesigned user interface that aims to greatly optimize monthly billing tasks, thereby improving both operational efficiency and user experience. In essence, Capsule not only embodies a remarkable step forward in enrollment and billing software but also serves as an essential resource for organizations operating within the insurance industry, ensuring they can navigate complexities with greater ease and effectiveness.

What is Applied Pay?

Applied Pay is a comprehensive digital payment solution specifically designed for the insurance industry. It works seamlessly with platforms like Applied Epic, Applied CSR24, and EZLynx, enhancing the efficiency of payment collection, processing, and reconciliation. This integration enables agencies to offer their clients a safe and convenient online premium payment method accessible from any device. With support for various payment methods including ACH, credit and debit cards, and eWallets, Applied Pay caters to the diverse preferences of insured clients. The platform features next-day funding, the ability to pay multiple invoices simultaneously, and options for setting up recurring payments, which collectively elevate the customer experience. Users are equipped with an easy-to-navigate dashboard that delivers real-time insights into payment transactions, improving accounts receivable management. Additionally, the automation of multiple workflows through Applied Pay reduces the potential for manual errors, ensures compliance with PCI and NACHA regulations, and lowers agency liability risks. As a result, it stands out as an innovative solution that adapts to the changing demands of the insurance sector, ultimately driving efficiency and customer satisfaction. This adaptability makes Applied Pay an essential tool for agencies looking to enhance their service offerings in a competitive market.

Media

Media

Integrations Supported

Axis LMS
Napta
Nectar Desk
Transpond

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Capsule

Company Location

United States

Company Website

mpb-solutions.com/home/why-capsule/

Company Facts

Organization Name

Applied Pay

Date Founded

1983

Company Location

United States

Company Website

www1.appliedsystems.com/en-us/solutions/for-agents/digital-payments/applied-pay/

Categories and Features

Insurance Billing

Not specified

Categories and Features

Insurance Billing

Not specified

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