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What is Capsule?

Experience a user-friendly online CRM designed to enhance customer relationships, boost sales, and optimize your time management. Consolidate all customer data in a single location for easy access. Monitor interactions, review historical data, and deliver individualized experiences to your clients. Customize your sales pipeline to align with your specific sales approach, allowing you to identify deals that require your focus or are nearing closure. With our comprehensive reports, you can pinpoint which activities most significantly influence your sales performance, enabling you to make informed business choices. Shape Capsule allows you to streamline team organization, ensuring each member views only the information relevant to their role. Track their progress and concentrate their efforts effectively. Additionally, Capsule integrates smoothly with well-known applications like G Suite and Mailchimp for enhanced functionality. Capsule Mobile enhances your experience with caller ID and prompts you to log notes in your CRM after each call. All features of Capsule are accessible on both Android and iPhone devices, ensuring you have the tools you need at your fingertips. This level of accessibility and integration makes managing customer relationships more efficient than ever before.

What is Benchpoint?

Why invest in CRM solutions that only offer a fraction of the features you may not even need? Benchpoint provides essential premium capabilities at a much lower price, specifically designed for startups and small businesses. The streamlined, user-friendly dashboard allows your sales team to easily visualize all ongoing deals, making sales pipeline management straightforward. You can gain crucial insights into deal progression through efficient lead management and scoring. With a simple click, both won and lost deals can be reviewed, enabling you to maintain control over your sales process. By pinpointing areas with stagnant sales, you can take action to ensure your pipeline stays efficient and clear. Connecting your Google or Microsoft account with Benchpoint allows you to oversee all customer interactions from a single, centralized platform. Moreover, the integration with marketing automation tools like Mailchimp simplifies the process of launching email marketing campaigns and distributing bulk emails. This efficient approach not only boosts productivity but also provides you with the tools necessary to effectively drive your business growth. Ultimately, Benchpoint empowers you to focus on what truly matters: scaling your enterprise while minimizing unnecessary expenses.

Media

Media

Integrations Supported

Gmail
Mailchimp
Acuity Scheduling
BigCommerce
Cin7 Inventory Management
Desktop.com
Docsify
GetResponse
Google Contacts
Hippo
HubSpot Marketing Hub
HubSpot Operations Hub
JustCall
Kindo
OmniFocus
OnceHub
Replyify
Ruler Analytics
SyncSmart
Teamstack

Integrations Supported

Gmail
Mailchimp
Acuity Scheduling
BigCommerce
Cin7 Inventory Management
Desktop.com
Docsify
GetResponse
Google Contacts
Hippo
HubSpot Marketing Hub
HubSpot Operations Hub
JustCall
Kindo
OmniFocus
OnceHub
Replyify
Ruler Analytics
SyncSmart
Teamstack

API Availability

Has API

API Availability

Has API

Pricing Information

$18 per user per month
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zestia

Date Founded

2009

Company Location

United Kingdom

Company Website

www.capsulecrm.com

Company Facts

Organization Name

Benchpoint

Company Website

benchpoint.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Forecasting

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Forecasting

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

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