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What is CarMax?

CarMax is the foremost retailer of used cars in the United States, offering a broad selection of high-quality pre-owned vehicles that customers can easily browse, compare, and purchase online or at any of its more than 250 locations nationwide. Famous for its straightforward, no-haggle pricing strategy, CarMax removes the stress of conventional negotiations by providing a fixed price for every vehicle, making the buying process more straightforward for consumers. The company sources its used cars from individuals, fleet auctions, and other channels, carefully refurbishing and inspecting them before showcasing these vehicles alongside detailed history reports to give buyers peace of mind. Moreover, CarMax improves the shopping journey with online tools that allow customers to explore the inventory, filter options based on make, model, price, and mileage, and even pre-qualify for financing without significantly impacting their credit scores. With its dedication to transparency and customer satisfaction, CarMax has established itself as a reliable name in the automotive retail sector, attracting a loyal customer base. This innovative approach not only simplifies the car-buying experience but also ensures that customers feel informed and confident in their decisions.

What is CARFAX?

CARFAX collects information from over 112,000 sources, encompassing every motor vehicle agency in the U.S. and Canada, along with various auto auctions, police and fire departments, repair shops, rental companies, and fleet management operations. Their Vehicle History Reportsâ„¢ are available for all used cars and light trucks manufactured since 1981. By leveraging the unique 17-character vehicle identification number (VIN), CARFAX is able to generate a report from a vast database containing more than 26 billion records in a matter of moments. Each report offers essential details that can significantly impact a buyer's choice when considering the purchase of a used vehicle. In addition, the CARFAX Buyback Guarantee greatly reduces the risks involved in acquiring pre-owned cars; if a report fails to disclose a DMV-issued branded title, such as salvage or odometer issues, CARFAX commits to buying back the vehicle at its full purchase price. This assurance is an invaluable resource for consumers seeking confidence when making an investment in a used vehicle, ensuring they can proceed with their purchase without unnecessary worry. Ultimately, CARFAX not only provides access to critical information but also fosters a sense of security in the used car buying process.

Media

Media

Integrations Supported

Auto Data
AutoLeap
Autodeals
Axon Fusus
DealerSpin360
Droptop
EasyRO
GTX
Omega EDI
OrbisX
Polonious
TireMaster
Vehicle Acquisition Network (VAN)

Integrations Supported

Auto Data
AutoLeap
Autodeals
Axon Fusus
DealerSpin360
Droptop
EasyRO
GTX
Omega EDI
OrbisX
Polonious
TireMaster
Vehicle Acquisition Network (VAN)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CarMax

Company Location

United States

Company Website

www.carmax.com

Company Facts

Organization Name

CARFAX

Date Founded

1986

Company Location

United States

Company Website

www.carfax.com

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

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