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What is CarNow?

It all begins with a conversation. To maintain a high level of engagement with your audience, incorporate intuitive prompts and persuasive calls to action that create a rich digital retail environment. This approach allows customers to transition seamlessly from online vehicle purchases to in-store experiences, while dealerships can enjoy a streamlined sales process. Essentially, CarNow operates as a fully transparent platform. With over 100 integrations currently available and ongoing updates, we guarantee that your favorite tools will become even more effective within the CarNow ecosystem. Our dedicated teams provide an onboarding experience in-store, leveraging proven industry best practices to deliver optimal outcomes. Through consistent monthly training sessions, we work to enhance the value you receive from our platform. Our robust video messaging feature is designed for accessibility on both desktop and mobile devices, with customization options available based on department, operational hours, and product category. Moreover, you can further elevate customer interaction and satisfaction with tailored SMS notifications as part of your distinctive video strategy. This comprehensive approach not only enriches the experience for dealerships but also significantly benefits buyers, ensuring that everyone involved enjoys a fluid and satisfying journey. By prioritizing collaboration and innovation, we set the stage for a transformative retail experience.

What is CDK Global?

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

Media

Media

Integrations Supported

Fleet by BEEM
AutoRaptor CRM
AutoSweet
Bitesize
DAS Technology
DealersLink
Elite EXTRA
Fleetlane
Google Chrome
Handwrytten
ImEX Online
Podium
Saysimple
SocialCrowd
Tire Trax
VPiX 360
VisQuanta AMS
Yooz
accessiBe
nuVizz

Integrations Supported

Fleet by BEEM
AutoRaptor CRM
AutoSweet
Bitesize
DAS Technology
DealersLink
Elite EXTRA
Fleetlane
Google Chrome
Handwrytten
ImEX Online
Podium
Saysimple
SocialCrowd
Tire Trax
VPiX 360
VisQuanta AMS
Yooz
accessiBe
nuVizz

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CarNow

Date Founded

2014

Company Location

United States

Company Website

www.carnow.com

Company Facts

Organization Name

CDK Global

Date Founded

1974

Company Location

United States

Company Website

www.cdkglobal.com

Categories and Features

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Dealer Accounting

Buy-Here-Pay-Here
Collections Management
Expense Management
Financing Management
Inventory Management
Lease-Here-Pay-Here
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Auto Dealerships
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Financing Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Used Car Dealerships
Website Integration

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