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What is CaraSolva?

CaraSolva replaces error-prone paper charting with an intuitive, web-based suite designed to streamline operations for Home and Community-Based Services (HCBS), I/DD providers, and assisted living facilities. By automating the medication administration process and daily care documentation, CaraSolva helps agencies significantly reduce liability, ensure state and federal compliance, and improve client health outcomes. Founded by nurses for caregivers, the CaraSolva suite addresses the critical "last mile" of healthcare delivery. The core module, MedSupport®, is an enterprise-grade Electronic Medication Administration Record (eMAR) that ensures the right medication is given to the right person at the right time. Beyond medication management, the suite offers a holistic approach to agency management through CareSupport® (for tracking ADLs and vitals) and BehaviorSupport® (for behavioral health tracking). With seamless pharmacy interoperability, the system automatically syncs physician orders and refills, eliminating manual data entry and freeing up staff to focus on person-centered care. Key Benefits & ROI: Risk Mitigation: Reduces medication errors and prevents missed doses through proactive alerts and mandatory documentation fields. Audit Readiness: "Click-of-a-button" reporting transforms days of audit preparation into minutes, ensuring your agency is always survey-ready. Operational Efficiency: Integration with long-term care pharmacies eliminates the need for manual transcription of MARs, saving countless administrative hours every month. Remote Oversight: Cloud-based access allows nurses and managers to monitor health status, compliance, and staff performance from anywhere, 24/7.

What is Cara?

Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.

Media

Media

Integrations Supported

BestRx
CaseWorthy
Foothold
Foothold Care Management
FrameworkLTC
Gmail
Google Calendar
HBS Pharmacy Software
HubSpot Customer Platform
Intelligent Pharmacy Software
McKesson Connect
Microsoft Outlook
NRx by QS/1
OnTarget
PROScript 2000
PioneerRX
PrecisionCare
PrimeRx
Rx30 Pharmacy System
Salesforce

Integrations Supported

BestRx
CaseWorthy
Foothold
Foothold Care Management
FrameworkLTC
Gmail
Google Calendar
HBS Pharmacy Software
HubSpot Customer Platform
Intelligent Pharmacy Software
McKesson Connect
Microsoft Outlook
NRx by QS/1
OnTarget
PROScript 2000
PioneerRX
PrecisionCare
PrimeRx
Rx30 Pharmacy System
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Contact Us
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CaraSolva

Date Founded

2009

Company Location

United States

Company Website

carasolva.com

Company Facts

Organization Name

Oyster Technologies

Date Founded

2024

Company Location

United States

Company Website

www.getcara.ai/

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Categories and Features

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