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What is CareMaster?

The cloud-driven NDIS software efficiently links support workers, participants, and families with service providers, strengthening their teams through comprehensive training and onboarding programs that cater to all varieties and scales of NDIS providers. As the premier option for an all-inclusive end-to-end NDIS solution, it boasts seamless integration and automation with various third-party applications. You retain full oversight of every dimension of your NDIS Provider Business, covering everything from scheduling and rostering to incident reporting, document management, and compliance with regulatory standards. Participants can conveniently request care through their dedicated app, while the system handles their personal information, budget choices, support calendar, and other vital aspects automatically. With over 100 commonly used software features, in addition to a range of customized solutions and modifications for providers, you can be assured that your requirements will be adeptly addressed. This forward-thinking strategy not only simplifies operations but also elevates the standard of care and support for everyone involved, creating a more efficient and responsive service landscape. Ultimately, the software's adaptability makes it an invaluable asset for enhancing the overall experience of both providers and participants alike.

What is CHARMS?

CHARMS is a robust online case management platform designed to oversee every element of record maintenance for various services, including foster care, adoptions, residential care for children, supported housing, and recruitment for foster carers. Operating as a non-profit entity, SCN remains under private ownership and is guided by sociocratic principles, ensuring that all staff and clients contribute to the evolution and enhancement of the CHARMS Community. This inclusive approach allows everyone—employees, customers, suppliers, and especially the users of CHARMS—to voice their opinions on the platform's development and functionality. By prioritizing the safeguarding of sensitive information, CHARMS empowers educators, social workers, and other care providers to concentrate on their vital responsibilities without concern. Ultimately, this commitment to privacy and community engagement fosters a supportive environment for all stakeholders involved.

Media

Media

Integrations Supported

Gmail
HubSpot CRM
MYOB Acumatica
Microsoft Outlook
QuickBooks Online
Salesforce
Xero

Integrations Supported

Gmail
HubSpot CRM
MYOB Acumatica
Microsoft Outlook
QuickBooks Online
Salesforce
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$150 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CareMaster

Date Founded

2012

Company Location

Australia

Company Website

caremaster.com.au

Company Facts

Organization Name

Social Care Network Solutions Limited

Date Founded

1996

Company Location

United Kingdom

Company Website

www.socialcarenetwork.com

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Categories and Features

Foster Care

Adoption Management
Automated Reminders
Available Families Database
Case Management
Checklists
Child Intake
Education Requirements Tracking
Family Portal
Foster to Adopt
Online Applications
Online Licensing Forms
Payments Tracking
Placement Management
Reporting
Respite Credits Tracking
Treatment Management

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Nonprofit

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

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