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What is CaseXellence?

Enhance the case management process and applicant experience through a unified platform. • Streamline the integration of knowledge, communication, workflows, and resources to effectively oversee caseloads. • Offers robust security features and can be implemented on a FedRAMP certified cloud with adherence to PCI, NIST, and ADA standards. • Incorporates integrated fraud prevention measures and identity verification systems. • Adapt quickly to meet the increasing expectations of citizens. Accelerate: Resolve cases more efficiently with immediate access to data and collaborative tools. • Streamline workflows to boost overall productivity. • Cut down on operating expenses. • Automate processes for heightened efficiency and reduced costs. • Leverage data analytics for informed decision-making to maximize return on investment. Connect: • Gather customer information while gaining insights through comprehensive analytics and reporting capabilities. • Utilize AI and machine learning for enhanced document processing and customer support. • Foster improved communication and engagement with citizens. • Deliver superior services to the community, ensuring their needs are met effectively.

What is Access Mosaic?

Access Mosaic is a robust, cloud-powered platform designed for the management of social care cases involving both adults and children, providing organizations with a centralized system that simplifies case documentation, financial management, and compliance tracking. This innovative solution is crafted to reduce the burden of administrative duties and improve results by guiding practitioners through structured workflows that comply with legal regulations while allowing for adaptability to local methods. Among its notable features are critical modules for social care case management, mobile access specifically designed for field personnel, a provider portal that encourages collaboration with external service providers, and the ability to access real-time health information that consolidates data from general practitioners, hospitals, and outpatient facilities. Such integration empowers practitioners to make informed, comprehensive decisions about care pathways, enhancing the quality of service provided. Gaining trust from numerous UK councils, Mosaic not only integrates seamlessly with other health and social care applications but also promotes inter-agency cooperation, fostering a shared understanding of individual needs. By optimizing the delivery of care, the system significantly reduces paperwork and duplication of efforts, which contributes to heightened efficiency and improved outcomes for those receiving care. Moreover, the continuous evolution of the platform ensures that it remains aligned with the latest best practices in social care management.

Media

Media

Integrations Supported

Access Abacus
CareLineLive
Matter Center for Office 365
Oracle PeopleSoft
Salesforce

Integrations Supported

Access Abacus
CareLineLive
Matter Center for Office 365
Oracle PeopleSoft
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Speridian Technologies

Date Founded

2003

Company Location

United States

Company Website

casexellence.speridian.com

Company Facts

Organization Name

The Access Group

Date Founded

1991

Company Location

United Kingdom

Company Website

www.theaccessgroup.com/en-gb/products/mosaic/

Categories and Features

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

Categories and Features

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

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