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What is Caseflow?

Caseflow is an innovative solution designed specifically for the management of cases and care pathways, developed by experts with deep industry experience. It streamlines both automation and creativity for healthcare organizations aiming to efficiently handle referrals, regardless of their complexity. With features specifically designed for the healthcare field, Caseflow delivers interconnected and sophisticated solutions that improve the digital experience for patients, benefiting all parties involved. Its powerful workflow engine promotes operational advancements throughout your organization by smartly automating crucial processes that are essential to daily functions. The platform facilitates effective oversight of worklists, teams, users, and information, enabling digital task allocation and monitoring. By providing your staff with vital tools, Caseflow seeks to enhance the quality of service offered to clients and patients while ensuring optimal use of resources. The flexible and customizable nature of Caseflow’s workflow engine guarantees that your organization can adapt and grow in response to new opportunities within the healthcare sector. This continuous adaptability reinforces the commitment to not only enhancing patient care but also boosting operational effectiveness, thereby creating a more resilient healthcare environment. Ultimately, Caseflow empowers organizations to thrive amidst the evolving demands of the healthcare landscape.

What is Artera?

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

Media

Media

Integrations Supported

Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks

Integrations Supported

Clarity Wave
EpicCare EMR
Fountain
Greenway Health
MEDITECH Expanse
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Blue Zinc

Date Founded

2002

Company Location

United Kingdom

Company Website

www.blue-zinc.com/caseflow.html

Company Facts

Organization Name

Artera

Date Founded

2015

Company Location

United States

Company Website

artera.io

Categories and Features

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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