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What is Catalyst?

Elevate your customer service right from the outset with our intuitive software crafted for superior customer management. You can be up and running in mere minutes thanks to its quick installation process. Effortlessly identify potential risks and upselling opportunities as you create multiple health profiles that align with your customer journey, from onboarding to renewal. All your customer data can be conveniently consolidated into a single repository, saving you from the tedious task of navigating through spreadsheets or Salesforce lists. Our platform will integrate smoothly with your entire tech ecosystem, greatly simplifying customer segmentation. Catalyst is fundamentally designed for customer success managers, offering workflow enhancements that eliminate repetitive tasks such as updating Salesforce fields and logging calls and meetings. Whether you're a Customer Success Manager, Sales Executive, or CEO, Catalyst is tailored to optimize your workflow and increase productivity. Additionally, the user-friendly interface ensures that every team member can navigate the system with ease, fostering collaboration and efficiency across your organization. This comprehensive approach empowers businesses to focus more on developing relationships and less on administrative tasks.

What is Boxxstep?

The engagement platform tailored for buyers is essential for connecting sales teams with the various buying committees of their clients. Typically, purchasing decisions are made by a wide array of individuals from multiple departments within an organization, and this committee can often be more extensive than anticipated. Understanding, assisting, and extracting insights from these key stakeholders is crucial for influencing your present success and future opportunities. Are you familiar with the specific challenges and needs that your prospective clients encounter? What methods do you use to gather and systematically arrange this vital information? The decision-making process for your prospects can be complex and fraught with difficulties; what tactics can you employ to help them and reduce the likelihood of them choosing to remain inactive? Identifying the members of the buying committee is essential; knowing their roles, reporting lines, and the internal dynamics at play can significantly impact your approach. What are the priorities and concerns of these individuals? The group responsible for making purchase decisions generally consists of a variety of buyers, including executive, economic, technical, and user buyers, each bringing their distinct viewpoints and priorities to the table. By acknowledging the significance of these varied roles, you can more effectively customize your strategies to address their collective requirements, which is vital for fostering successful engagement. Ultimately, understanding these dynamics will empower you to facilitate smoother interactions and drive more effective decision-making.

Media

Media

Integrations Supported

Comet Backup
Language Studio
Microsoft Dynamics 365
Salesforce
Sip2Dial

Integrations Supported

Comet Backup
Language Studio
Microsoft Dynamics 365
Salesforce
Sip2Dial

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$126 per user per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Catalyst Software

Company Location

United States

Company Website

catalyst.io

Company Facts

Organization Name

Boxxstep

Date Founded

2016

Company Location

United Kingdom

Company Website

www.boxxstep.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Reporting

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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