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What is Cemplicity?

Enhancing the Voice of Patients for Healthcare Professionals. We are convinced that cutting-edge technology can transform the management of health and social services, leading to improved patient outcomes and greater efficiency within healthcare systems. Drawing on our vast international expertise and technological leadership, we offer a solution that is easy to implement, user-friendly for staff, and significantly beneficial for patients. The skilled designers and engineers at Cemplicity have worked alongside government agencies, hospitals, community service providers, researchers, and healthcare professionals to rethink and optimize the ways in which patients report their experiences. Patient Reported Experience Measures (PREMs) are vital to this initiative. Research indicates that quality patient experiences can reduce risks, enhance health outcomes, decrease costs, and create a more supportive environment for staff to engage in meaningful work. Consequently, a proactive and systematic approach to improving patient experiences is crucial for the quality improvement strategies of both public and private healthcare organizations. Elevating the patient voice is not merely advantageous, but essential for the advancement of effective healthcare services, and it fosters stronger relationships between patients and providers.

What is CERTIFY Health?

CERTIFY Health is a unified medical practice software purpose-built for ambulatory and outpatient care, designed to streamline patient experience, clinical workflows, practice operations, and revenue cycle management through a connected operational ecosystem. In many ambulatory practices, scheduling, intake, insurance verification, patient communication, and billing operate across disconnected systems. Staff often spend valuable time manually updating information between tools, creating delays, avoidable errors, administrative burden, and unnecessary friction for both care teams and patients. CERTIFY Health solves this challenge by bringing front-office, patient engagement, operational, and revenue cycle workflows into a single connected platform. By reducing manual handoffs and eliminating data silos, practices can create more coordinated experiences for staff while improving convenience and continuity for patients. Built to complement, not replace your existing technology investments, CERTIFY Health integrates with EMRs, EHRs, and practice management systems already in use. This enables front-desk teams, clinical staff, and billing operations to stay aligned through shared data and coordinated workflows without disrupting established clinical infrastructure. By replacing disconnected workflows with unified processes, CERTIFY Health helps practices reduce operational friction, improve staff productivity, lower denials and no-shows, and accelerate collections. CERTIFY Health supports specialty practices, multi-site groups, DSOs, MSOs, FQHCs, community health centers, and ambulatory surgery centers seeking scalable, standardized operations without sacrificing flexibility.

Media

Media

Integrations Supported

Integrations Supported

AdvancedMD
DrChrono
EPIC HRMS
Greenway Health
MEDITECH BCA
NextGen Healthcare EHR
Oracle Health
Practice Fusion
athenahealth Population Health
eClinicalWorks

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$300
Patient Scheduling- $150/ per month per practice.
Patient Communications- $150/ per month per practice.
Revenue & Payments- $150/ per month per practice.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Cemplicity

Company Location

New Zealand

Company Website

www.cemplicity.com

Company Facts

Organization Name

CERTIFY Health

Date Founded

2012

Company Location

United States

Company Website

www.certifyhealth.com

Categories and Features

Patient Engagement

Not specified

Patient Experience

Not specified

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Experience

Not specified

Patient Intake

Not specified

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