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What is Cenium?
Cenium offers hoteliers a comprehensive platform that enables them to manage the entire guest experience, thus improving guest satisfaction and increasing revenue in the hospitality sector. Their all-encompassing hospitality solutions, known as Cenium Core, feature a Property Management System (PMS), Sales & Catering, Activities & Spa, and Tickets & Rentals, encompassing all the key components necessary for a diverse hospitality business to effectively oversee and capitalize on every resource available on their premises. Whether you decide to implement the full range of Cenium Core features or just select modules like PMS or Sales & Catering, you benefit from a contemporary, integrated platform capable of functioning either in the cloud or on-site. By leveraging shared resources and a unified user interface, the process of revenue generation becomes streamlined, allowing you to promote any product or package throughout each stage of the guest experience. Additionally, the ability to seamlessly integrate with various third-party solutions provides complete flexibility and control over your operations, which ultimately enhances service delivery and guest interaction. This level of adaptability not only empowers hoteliers to customize their services to cater to the varying preferences of their guests but also significantly boosts both operational effectiveness and overall guest satisfaction, making it an essential tool in the competitive hospitality landscape. As a result, hoteliers can create memorable experiences that foster guest loyalty and encourage repeat visits.
What is Alacer?
Alacer functions as a cloud-driven platform designed for the management of hospitality operations, with the goal of streamlining daily tasks and improving guest satisfaction in diverse venues such as hotels, inns, restaurants, bars, resorts, spas, and recreational facilities. By offering a modular and integrated system, Alacer effectively addresses the complications associated with using multiple, disconnected point solutions, merging all essential functions into a single, flexible suite specifically crafted for the hospitality sector. At the core of the platform is a robust property management system that proficiently manages front desk and reservation processes, guaranteeing real-time availability and seamless booking transactions. Moreover, the integrated modules support restaurant and bar operations via an intuitive touch-screen electronic point-of-sale system, as well as coordinating event functions, scheduling spa and wellness services, managing inventory, overseeing club and membership details, and enabling contactless ordering and payments at tables. In addition, Alacer includes a direct booking engine that empowers properties to accept commission-free reservations directly through their own websites, paired with a channel management tool that guarantees automatic updates of availability across multiple platforms. This all-encompassing strategy not only boosts operational efficiency but also cultivates a more integrated experience for both staff and patrons within the hospitality industry, illustrating Alacer's commitment to innovation and excellence. Ultimately, this platform ensures that hospitality venues can adapt to changing market demands while maintaining high standards of service.
Integrations Supported
Ariane Systems
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Innspire
Snapfix
Solteq Cloud POS
Integrations Supported
Ariane Systems
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Innspire
Snapfix
Solteq Cloud POS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cenium
Date Founded
2002
Company Location
United States
Company Website
www.cenium.com
Company Facts
Organization Name
Alacer
Date Founded
2005
Company Location
United Kingdom
Company Website
alacer.co.uk
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental