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What is Cenium?

Cenium offers hoteliers a comprehensive platform that enables them to manage the entire guest experience, thus improving guest satisfaction and increasing revenue in the hospitality sector. Their all-encompassing hospitality solutions, known as Cenium Core, feature a Property Management System (PMS), Sales & Catering, Activities & Spa, and Tickets & Rentals, encompassing all the key components necessary for a diverse hospitality business to effectively oversee and capitalize on every resource available on their premises. Whether you decide to implement the full range of Cenium Core features or just select modules like PMS or Sales & Catering, you benefit from a contemporary, integrated platform capable of functioning either in the cloud or on-site. By leveraging shared resources and a unified user interface, the process of revenue generation becomes streamlined, allowing you to promote any product or package throughout each stage of the guest experience. Additionally, the ability to seamlessly integrate with various third-party solutions provides complete flexibility and control over your operations, which ultimately enhances service delivery and guest interaction. This level of adaptability not only empowers hoteliers to customize their services to cater to the varying preferences of their guests but also significantly boosts both operational effectiveness and overall guest satisfaction, making it an essential tool in the competitive hospitality landscape. As a result, hoteliers can create memorable experiences that foster guest loyalty and encourage repeat visits.

What is Cendyn CRM?

Cendyn represents a revolutionary CRM and CDP solution designed to help hoteliers forge deeper connections with their guests while enhancing revenue generation. By offering total management over guest databases, it allows for highly personalized interactions that can significantly elevate guest satisfaction and drive more direct bookings. Not only does Cendyn provide robust marketing automation capabilities across various channels, but it also streamlines the guest journey and sales processes. With its cloud-based infrastructure, hoteliers can effectively leverage data to create tailored experiences that resonate with their clientele, ultimately fostering loyalty and repeat business. In a competitive market, utilizing Cendyn can transform how hotels engage with their guests and maximize profitability.

Media

Media

No images available

Integrations Supported

Ariane Systems
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Innspire
Snapfix
Solteq Cloud POS

Integrations Supported

Google Ads
HiJiffy
Opera
SIHOT
Sojern Traveler Platform
SynXis
Triptease
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Cenium

Date Founded

2002

Company Location

United States

Company Website

www.cenium.com

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

www.cendyn.com/cendyn-crm/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Management

Not specified

Categories and Features

CRM

Email Marketing
Marketing Automation Integration
Segmentation

Hospitality Property Management

CRM
Marketing Automation
Multi-Property
Single Property

Hotel CRM

Not specified

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