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Cerillion offers a comprehensive BSS/OSS suite designed for mobile, fixed, cable, and multi-service communication providers, seamlessly integrating the flexibility of specialized solutions with the operational efficiency of a fully integrated system to ensure unparalleled system agility. It is constructed on a common technology foundation that adheres to industry standards, such as TM Forum Open APIs, Open Digital Architecture, and 3GPP charging specifications, which allows it to accommodate various deployment models. This includes functioning as a complete end-to-end BSS/OSS solution that oversees the entire lifecycle of customers, products, services, and revenues, as well as enabling a mixed deployment where specific modules can be substituted with third-party applications. Additionally, organizations can utilize individual best-of-breed modules and point solutions tailored to their needs. Cerillion's architecture is cloud-neutral, facilitating deployment across public clouds, private clouds, and on-premises environments, and is further enhanced by an extensive suite of managed service options to provide additional support. This flexibility ensures that communication providers can adapt their operations to meet evolving market demands effectively.
What is Amdocs Customer Experience Suite?
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Integrations Supported
AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights
Integrations Supported
AWS Elemental
CereTax
IBM InfoSphere Optim Data Privacy
Interlink Software
Junos Traffic Vision
Magma
Soft-ex
TEOCO SmartHub Analytics
TechSee
viisights
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cerillion
Date Founded
1999
Company Location
United Kingdom
Company Website
www.cerillion.com
Company Facts
Organization Name
Amdocs
Date Founded
1982
Company Location
United States
Company Website
www.amdocs.com
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis