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What is Cerillion BSS/OSS Suite?
Cerillion offers a comprehensive BSS/OSS suite designed for mobile, fixed, cable, and multi-service communication providers, seamlessly integrating the flexibility of specialized solutions with the operational efficiency of a fully integrated system to ensure unparalleled system agility. It is constructed on a common technology foundation that adheres to industry standards, such as TM Forum Open APIs, Open Digital Architecture, and 3GPP charging specifications, which allows it to accommodate various deployment models. This includes functioning as a complete end-to-end BSS/OSS solution that oversees the entire lifecycle of customers, products, services, and revenues, as well as enabling a mixed deployment where specific modules can be substituted with third-party applications. Additionally, organizations can utilize individual best-of-breed modules and point solutions tailored to their needs. Cerillion's architecture is cloud-neutral, facilitating deployment across public clouds, private clouds, and on-premises environments, and is further enhanced by an extensive suite of managed service options to provide additional support. This flexibility ensures that communication providers can adapt their operations to meet evolving market demands effectively.
What is CRMnext?
A user-friendly drag-and-drop interface enables individuals to design a customized digital journey that incorporates specific CSS and optimized workflows for effortless processing. This platform is furnished with a variety of industry-specific and product-oriented templates that can be easily adjusted to suit user needs. By integrating a straightforward user experience with an advanced process designer and smart business rule engines, companies can expedite the execution of their digital strategies. The tool facilitates the development of adaptive designs that perform efficiently across multiple devices, thereby boosting user engagement and ensuring a fluid experience. Users are given the autonomy to manage their own journeys, which allows for the conversion of unexpected sales leads into actual sales. Furthermore, individuals can create complex, interconnected journeys featuring automated business rules that support immediate fulfillment. By leveraging effective customer-focused strategies, this solution dismantles barriers and significantly reduces the time needed to create digital journeys by 70% through its intuitive codeless drag-and-drop feature. Such functionalities not only enhance the design process but also empower businesses to quickly respond to evolving market needs, ensuring they remain competitive and relevant. In addition, the platform promotes greater collaboration among teams, leading to more innovative solutions and improved customer satisfaction.
Integrations Supported
IDfy
Kixie PowerCall & SMS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$15.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Cerillion
Date Founded
1999
Company Location
United Kingdom
Company Website
www.cerillion.com
Company Facts
Organization Name
Acidaes Solutions
Date Founded
2001
Company Location
India
Company Website
www.crmnext.com
Categories and Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management