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design 5 out of 5 stars
support 5 out of 5 stars

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What is ChannelEngine?

ChannelEngine enables brands and retailers to tap into a vast global e-commerce environment, creating pathways to new markets and possibilities. With ChannelEngine’s comprehensive e-commerce and Marketplace Management Suite, customers can efficiently connect and sell, utilizing a centralized platform that links their internal systems with various digital sales avenues. This intuitive, ready-to-use solution simplifies the intricacies of international sales and seamlessly integrates with existing infrastructures, providing valuable insights. By leveraging this platform, brands and retailers are empowered to access millions of potential customers and take advantage of a robust partner network, ultimately enhancing their marketplace sales on a global scale. Additionally, ChannelEngine's innovative approach ensures that businesses stay competitive in an ever-evolving digital landscape.

What is CX Connected Portal?

Elevate the satisfaction levels of your clients and partners by providing a tailored self-service experience through a dedicated portal and mobile application that seamlessly interfaces with your CRM, ERP, and customer support systems. Create a customer-oriented portal utilizing pre-made templates that feature flexible layouts, optional widgets, and interconnected forms. Empower customers to submit and track their support inquiries, delve into knowledge base articles, and obtain product details. Design a customized, intuitive mobile application that delivers an easy-to-navigate self-service experience customized to align with your customers' preferences. Ensure users receive timely updates regarding their support cases, renewals, and orders, while also recommending related products and services to enhance cross-selling potential and drive revenue growth. This all-encompassing strategy not only boosts customer engagement but also cultivates a sense of loyalty and satisfaction among your clientele, leading to long-term relationships. By prioritizing the user experience, you position your business as a leader in customer service excellence.

Media

Media

Integrations Supported

ASPOS
Alumio
AtroCore
AtroPIM
Canopy
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Odoo
Onport
Oracle Fusion Cloud Financials
ProPOSS
Reflecta
Retail Unity
SAP Analytics Cloud
SuiteMaster
Unit4 ERP
Vin WMS
WooCommerce
XPLN Suite
eDesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChannelEngine

Date Founded

2013

Company Location

Netherlands

Company Website

www.channelengine.com

Company Facts

Organization Name

MobileForce Software

Company Location

United States

Company Website

www.mobileforcesoftware.com

Categories and Features

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

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