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What is ChannelManager?

In the early 2000s, Australia introduced ChannelManager, which quickly established itself as the world’s first Channel Manager to successfully integrate with property management systems, thereby enhancing operational efficiency for a wide range of accommodations, from bed and breakfasts to hotels and hostels. This groundbreaking cloud-based solution enables users to connect seamlessly from any device, including smartphones, tablets, and desktops, all while avoiding installation fees or unexpected costs. ChannelManager is dedicated to continuous improvement, frequently rolling out new features and enhancements to keep pace with the rapidly evolving hospitality industry; it notably pioneered the integration of a virtual banking terminal within its platform, which effectively eliminated the burden of high monthly merchant fees for users. By consolidating various functionalities into a single, user-friendly interface, ChannelManager eliminates the need for multiple systems, positioning itself as a comprehensive solution for lodging providers. Furthermore, it boasts a customizable booking engine that accommodates multiple languages and currencies, allowing users to streamline their bookings directly through their websites while appealing to a global audience. This unwavering focus on innovation and operational efficiency cements ChannelManager's status as an essential tool for navigating the complexities of the modern hospitality environment. In a sector where adaptability is crucial, ChannelManager continues to set benchmarks for excellence and remains a trusted partner for accommodation providers striving for success.

What is Brilliant Hospitality?

Our comprehensive channel management solution streamlines the task of managing pricing and availability for your hotel across all chosen platforms. Whether you are leveraging your own booking engine, utilizing OTAs, or tapping into GDS, everything can be handled seamlessly from a single user-friendly interface. The system guarantees excellent synchronization by importing all online reservations through a 2-Way XML connection. With the Rate Comparison feature, you can monitor your key competitors to sustain a competitive advantage. Price modifications and availability can be coordinated across various booking sites simultaneously, including major platforms such as Booking.com, Agoda, Expedia, Hotelbeds, Laterooms, Orbitz, Lastminute.com, and Airbnb. Our booking engine enables direct reservations from guests visiting your website, effectively reducing intermediary fees while boosting the number of direct bookings. You have the flexibility to update pricing and availability at any time via the web, ensuring continuous access. Moreover, enhanced visibility is provided through Google Hotel Price Ads, Hotel Finder, and Maps, which helps you attract a larger pool of potential guests. This all-in-one management system not only optimizes your hotel’s performance but also enhances your operational efficiency, allowing you to focus more on delivering exceptional guest experiences. Ultimately, it empowers you to elevate your hotel's revenue potential with ease.

Media

Media

Integrations Supported

Agoda
Airbnb
Booking.com
Expedia
Facebook
Google
Google Maps
Tripadvisor

Integrations Supported

Agoda
Airbnb
Booking.com
Expedia
Facebook
Google
Google Maps
Tripadvisor

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChannelManager.com.au

Date Founded

2007

Company Location

Australia

Company Website

channelmanager.com.au

Company Facts

Organization Name

Brilliant Hospitality

Company Location

United Kingdom

Company Website

brillianthospitality.com/hotel-software/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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