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What is Channergy?

Manage customer interactions, orders, inventory, and product oversight across major online platforms with Channergy. This all-encompassing omni-channel management and back-office solution is tailored for online retailers engaged in a variety of prominent marketplaces, e-commerce sites, auction platforms, and additional venues. Channergy stands out for its user-friendly interface and remarkable adaptability, providing a wide range of features aimed at enhancing order management, inventory tracking, procurement, shipping, fulfillment, customer engagement, communication, analytics, and more, all of which contribute to a seamless experience for merchants. Furthermore, its powerful functionalities empower businesses to swiftly adapt to market needs while optimizing their operational processes, leading to improved efficiency overall. By utilizing Channergy, retailers can not only streamline their workflows but also gain valuable insights into their performance metrics, driving better decision-making.

What is Brightpearl?

Brightpearl offers a robust cloud-based solution specifically designed for retailers and wholesalers operating across multiple channels. This platform provides organizations with vital resources to streamline their back office functions, enabling them to focus on delivering outstanding customer service. Notable features include tools for managing inventory and orders, overseeing finances, handling warehousing and accounting, facilitating purchasing, managing customer relationships (CRM), operating point of sale (POS) systems, and overseeing fulfillment processes. Furthermore, Brightpearl seamlessly integrates with leading ecommerce platforms and marketplaces, ensuring a cohesive operational workflow. By adopting Brightpearl, businesses can significantly improve their efficiency and performance in everyday activities, ultimately driving growth and customer satisfaction. This strategic approach allows companies to remain competitive in a rapidly evolving market landscape.

Media

Media

Integrations Supported

eBay
Amazon

Integrations Supported

eBay
APIWORX
Arka
CloudX Systems
Cloudfy
Da Vinci Supply Chain Business Suite
Fulfillment.com
Onebeat
Pandium
Patchworks
QuickBooks Online
QuickBooks Online Advanced
ShipBob
ShipCalm
ShipMonk
Shopify
Vergo
Xero
tradeit

API Availability

API Availability

Pricing Information

$1788.00/year/user
Hosting for Channergy Owners - $99/month
Purchase - $5000 one time
Upgrade - $500-$6300
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Core Technologies

Date Founded

1995

Company Location

United States

Company Website

www.channergy.com

Company Facts

Organization Name

Brightpearl by Sage

Date Founded

2007

Company Location

United Kingdom

Company Website

www.brightpearl.com

Categories and Features

Amazon Seller Tools

Not specified

Channel Management

Inventory Control
Lead Management
Order Management
Product Management
Reseller Management

eCommerce Tools

Not specified

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Multi-Location
Retail POS
Returns Management
eCommerce Integration

Categories and Features

Distribution ERP

Not specified

eCommerce

CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Store Management
Order Management
Reviews Management
Shopping Cart
Templates

eCommerce Analytics

Not specified

eCommerce Tools

Not specified

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Inventory Management
Order Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Warehouse Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Shipping Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Retail ERP

Not specified

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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