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Ratings and Reviews 0 Ratings
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What is Chargeback Defense?
Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.
What is ChargeGuard?
Discover the possible recovery amount that awaits you with our free, no-obligation account evaluation. Our team of certified recovery specialists will meticulously identify the root problems, address disputes, and oversee recoveries, enabling you to focus on growing your business. You won’t need a separate dashboard; ChargeGuard insights will give you a clear view of pending disputes, those that have been denied, and those that have been approved. Furthermore, you will have access to total counts, types of chargebacks, their financial impacts, and much more. ChargeGuard offers the most straightforward and effective means of reclaiming historical Amazon deductions while also protecting you from future fees. Our pricing structure is simple: you incur no costs if we are unable to recover deductions on your behalf. However, if we successfully identify and recover deductions, we charge a standard commission based on the total amount recovered. Thanks to our expertise, you can recover up to 99% of fees associated with chargebacks, shortages, and overbilling, aligning yourself with leading authorities in Amazon 1st party vendor cost recovery. By utilizing our advanced management of Amazon deductions, you can significantly enhance your profitability and ensure your business remains competitive in today’s market. Take the first step towards financial recovery and let us help you maximize your earnings.
Integrations Supported
Amazon
First Data
Konnektive CRM
Recurly
ResponseCRM
USAePay
Worldpay
Integrations Supported
Amazon
First Data
Konnektive CRM
Recurly
ResponseCRM
USAePay
Worldpay
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Chargeback Defense
Company Location
United States
Company Website
www.chargebackdefense.com
Company Facts
Organization Name
Carbon6
Company Location
Canada
Company Website
www.carbon6.io/chargeguard
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Amazon Seller Tools
A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics