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What is Chargeback Defense?
Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.
What is ChargePay?
Simplify Chargeback Management with Ease and Maximize Your Revenue Recovery.
ChargePay utilizes cutting-edge AI technology to autonomously manage, challenge, and secure victories in chargeback disputes, eliminating the need for your direct involvement.
Reap the benefits of consistently winning over 80% of chargebacks effortlessly, even while you enjoy your downtime, through our comprehensive Chargeback Management solution.
By harnessing advanced AI capabilities, ChargePay crafts compelling representments for incoming chargebacks, boosting your likelihood of achieving favorable outcomes.
With ChargePay's innovative features, you can respond to chargebacks in real time, resulting in faster resolutions and less hassle for your team.
Recover an impressive portion of lost revenue and achieve remarkable success rates in chargeback disputes with our streamlined process.
Thanks to the power of AI, the entire chargeback management flow remains automated, giving you the freedom to concentrate on other vital areas of your business.
ChargePay’s AI continuously learns to identify fraudulent chargebacks, providing proactive defenses to protect your enterprise.
As chargebacks arise, ChargePay’s AI creates instant representments, significantly improving your win rate without requiring any manual work.
With ChargePay, you can relish the ease of automated chargeback responses, ensuring that your business remains safeguarded while maximizing revenue potential.
In this way, ChargePay allows businesses to not only recover lost revenue but also enhance their overall operational efficiency.
Integrations Supported
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Worldpay
Integrations Supported
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Worldpay
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Chargeback Defense
Company Location
United States
Company Website
www.chargebackdefense.com
Company Facts
Organization Name
ChargePay
Date Founded
2020
Company Location
United States
Company Website
www.chargepay.ai/
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
