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What is Charlie for Refill Management?

Health Catalyst's Healthfinch® presents the Charlie™ application designed for Refill Management, which seamlessly incorporates medication renewal decision support into the EHR workflow, thereby allowing healthcare providers and their teams to boost the effectiveness of prescription renewal procedures. By utilizing a sophisticated combination of technology, established protocols, and workflow improvements, Charlie enables health systems to enhance patient safety and the overall healthcare experience. When a renewal request is received, Charlie thoroughly examines the patient's chart for relevant information and cross-references it with over 1,000 established protocols to evaluate the safety of the renewal process. Following this detailed assessment, Charlie gathers pertinent data from the patient's records and recommends the next steps, which may include authorizing the renewal or contacting the patient to fill any gaps in care. The Healthfinch team is dedicated to maintaining an extensive library of medication protocols, ensuring that they remain consistent with the latest industry standards and guidelines. Fully integrated into the EHR workflow, Charlie not only allows for the safe delegation of renewal requests from healthcare providers to their support staff but also streamlines the entire process, thus enhancing the quality of care delivered. This forward-thinking methodology not only prioritizes patient safety but also significantly improves workflow efficiency across healthcare environments, ultimately leading to better patient outcomes. Additionally, by fostering a more organized and efficient system, Charlie helps to alleviate some of the administrative burdens on healthcare professionals, allowing them to focus more on patient care.

What is Benchmark EHR?

Benchmark EHR is a versatile system tailored to enhance clinician efficiency and elevate patient care by offering customizable workflows and immediate coding suggestions. This system allows healthcare professionals to dictate progress notes and automatically update patient records during consultations. Additionally, it provides a patient-friendly portal where individuals can view lab results, request medication refills, communicate with their healthcare providers, manage appointments, complete necessary forms, and more. On the other hand, Benchmark Solutions serves as a comprehensive resource for healthcare practices by integrating Benchmark EHR with Benchmark PM and Benchmark RCM. This all-in-one suite of electronic tools is designed to optimize internal processes, boost revenue, and enhance the overall patient experience. Furthermore, the modular nature of the Benchmark Solutions suite allows for seamless integration with pre-existing technologies, ensuring that healthcare facilities can adopt these tools without significant disruption to their current operations.

Media

Media

Integrations Supported

Benchmark PM
EHRAccess

Integrations Supported

Benchmark PM
EHRAccess

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

healthfinch

Date Founded

2011

Company Location

United States

Company Website

www.healthfinch.com

Company Facts

Organization Name

Benchmark Solutions

Date Founded

1978

Company Location

United States

Company Website

benchmarksystems.com

Categories and Features

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Categories and Features

Chiropractic

Appointment Management
Billing & Invoicing
Claims Management
EHR Certified
Outcome Assessments
Patient Account Management
Patient Records
SOAP Notes

Dermatology

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans

e-Prescribing

Clinical Alerts
Drug Reference Database
EPCS
Electronic Prior Authorization
Formulary Management
Medication History
Prescription Cancellation
Prescription Renewals
Refill Management

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Occupational Therapy

Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management
Progress Tracking

Pediatric

Admissions Management
Billing & Invoicing
Charge Capture
Clinical Notes
Code Processing
Custom Bundles
Electronic Health Record
HIPAA Compliant
Practice Management
SMS Messaging
Scheduling
Vaccine Management

Physical Therapy

Activity Monitoring
Appointment Management
Assessments
Billing & Invoicing
Exercise Management
Insurance Management
Multi-Location
Patient Records
Practice Management
Progress Notes
Treatment Plans

Plastic Surgery

Appointment Management
Before & After Pictures
Claims Management
Inventory Management
Patient Billing
Patient Flow Management
Patient Portal
Patient Records Management
Scheduling

Podiatry

Appointment Management
Patient Records

Radiology

Audit Trail
Billing & Invoicing
Claims Management
EDI
EMR HL7 Bridge
Image Fusion
PACS Integration
Patient Scheduling
Scanning Input
Teleradiology
Wait List Management

Speech Therapy

Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Scheduling
Progress Tracking
SOAP Notes

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

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